Business Intelligence Business Analyst

Job Summary WHO ARE WE?

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders:
Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year.

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Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward‑thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!

The Business Analyst is a key member of the Concerts Business Systems BI team within Live Nation. This role is responsible for identifying, documenting, and implementing new data sets into business reporting and analytics platforms. The ideal candidate is highly analytical, detail‑oriented, and proactive, with strong problem‑solving abilities and a proven track record of delivering high‑quality results.

This individual will collaborate closely with business stakeholders to gather and define requirements, translate business needs into functional specifications, and partner with development teams to deliver scalable business intelligence solutions. Additionally, the Business Analyst will support testing, validation, and deployment activities to ensure final solutions meet business and customer expectations.

• Develop clear, detailed, and complete user stories and business requirements for a variety of business and technical stakeholders.
• Partner with SQL‑literate stakeholders to interpret, validate, and refine data and reporting requirements to ensure accuracy and usability.
• Research and analyze data across multiple business systems; map requirements to available data sources and collaborate with BI developers to ingest data into Databricks and enterprise analytics platforms.
• Work cross‑functionally with stakeholders, data services, and BI development teams to understand business impacts and support solution delivery.
• Analyze data to identify key business questions, trends, dependencies, and actionable insights.
• Evaluate and manage cross‑functional and cross‑system dependencies related to reporting and analytics initiatives.
• Create and maintain functional specifications, grooming documentation, and detailed technical requirements to support development and implementation efforts.
• Collaborate with functional architects and development teams to deliver high‑quality BI and data solutions.
• Advise business users on alternative approaches or recommended solutions to address operational and reporting needs.
• Perform system configuration and administrative support activities within SAP Business Objects and Tableau environments.
• Troubleshoot and identify root causes of data quality issues and system defects across development and production environments.
• Leverage business and technical expertise to identify opportunities for process improvements and operational efficiencies.
• Serve as a trusted advisor to business users regarding reporting capabilities, analytics solutions, and data best practices.
• Maintain a high level of familiarity with upstream IT systems and business applications that provide data to the BI platform.
• Coordinate and execute system testing activities, including User Acceptance Testing (UAT), ensuring issues are tracked through resolution and business sign‑off is achieved.

• Bachelor’s degree or equivalent combination of education and relevant work experience.
• Hands‑on experience with SAP Business Objects, Tableau, Databricks, or comparable and data analytics platforms.
• Strong technical proficiency in developing and executing complex SQL queries.
• Exper…