CAT Technology Specialist

Description

At Wagner, our people are the driving force behind everything we do. We’re committed to helping our employees grow through meaningful work, career development, and opportunities to learn and advance. Join a team that values collaboration, innovation, and the people who make our success possible. We offer excellent benefits and supply you with the tools you need to maximize your potential.

At Wagner, our people are the driving force behind everything we do. We’re committed to helping our employees grow through meaningful work, career development, and opportunities to learn and advance. Join a team that values collaboration, innovation, and the people who make our success possible. We offer excellent benefits and supply you with the tools you need to maximize your potential.

• Paid Time Off (PTO) Plan
  - Up to 96 hours of PTO in your first year + 8 company paid holidays
• Medical, dental, and vision insurance
• Life and AD&D Insurance
• Retirement Plans - 401K eligible employees can receive a company contribution up to 7%
• Tuition Reimbursement
• Employee Assistance Program (EAP)
• CEFCU
  - Employees have access to services including payroll deductions, savings, accounts, loans, VISA card and more
• Additional Benefits include Supplemental life Insurance, Critical Illness + Accidental Insurance,  and discounted employee phone plans

Pay Rate: $41,000.00-$65,000.00 + incentive bonus plan (commissions paid monthly).

The CAT Technology Specialist plays a key role in helping customers maximize the value of their equipment investments through the implementation and support of Caterpillar technology solutions. This position serves as a trusted advisor to customers, helping them improve safety, productivity, equipment utilization, and jobsite performance through technology adoption and best practices.

Pay is based upon education and experience.

This role requires a strong combination of technical expertise, customer relationship skills, training capabilities, and problem-solving abilities. The successful candidate will be passionate about helping customers achieve measurable business results while supporting Wagner’s commitment to exceptional customer service and operational excellence.

This position reports to the Sales Development Manager
.

• Evaluate customer operations and identify opportunities to improve efficiency through technology solutions.
• Lead technology installations, setup, calibration, and commissioning activities.
• Provide onsite and remote troubleshooting and support.
• Assist customers with software updates, system optimization, and ongoing technology utilization.
• Develop customer adoption strategies to help maximize return on investment.

• Partner with Equipment Sales Representatives and PSSRs to identify technology opportunities.
• Participate in customer meetings, equipment demonstrations, and sales presentations.
• Support machine deliveries that require technology installation and operator training.
• Develop ROI analyses and technology recommendations for customers.
• Help drive technology sales growth and equipment attachment rates.

• Deliver training for equipment operators, supervisors, customers, and Wagner employees.
• Conduct technology workshops, customer events, and educational sessions.
• Develop training materials and technology best practices.
• Promote customer confidence and adoption of Caterpillar technology solutions.

Maintain working knowledge of Caterpillar and related technologies including:

• Cat Grade with 2D and 3D
• Vision Link
• Cat Payload
• Product Link
• Cat Detect
• Cat Command
• Fleet management and telematics platforms
• Construction connectivity solutions
• Paving and compaction control systems
• Emerging automation and autonomous equipment technologies

• Associate's degree, Bachelor's degree, or equivalent experience in Construction Management, Engineering, Information Technology, Agriculture Technology, or a related field preferred.
• Three or more years of experience supporting construction equipment, mining equipment, machine control, GPS/GNSS systems, technology…