Systems Administrator

Responsibilities and Qualifications

Primary responsibilities include providing Tier III support for maintaining a secure environment. The supporting infrastructure includes servers, computers, software and other devices/peripherals on standalone and/or secure government networks.

RESPONSIBILITIES

• Troubleshooting application functionality,crash and performance.
• Investigate user performance and work with external teams to improve user experience.
• Assists customer with TierIIIincident resolution of Linux,Windows,Apple, andothersoftwareapplications.
• Identifies, analyzes, and resolves system incidents with both short-term workarounds and long-term solutions.
• Communicate effectively (both oral and written) withvarietyofindividuals. Work well in small and large team environments.
• Respond toescalatedservice/team requests andexhibitsownership until resolved or closed.
• Willingness to provide initial tirage, response, and notifications for incidents.
• Participates in special projects as required.
• Ensure that records of system downtime and equipment inventory are properly maintained.
• Train staffinhow to use software and hardware.
• Install,configure,modify, andmaintainsystemhardwareand software.
• Diagnose and recommend fixes to problems or potential problems with the network and its hardware, software, and systems.
• Ensure the stable operation oftheservers,computers,software,and network connections.
• Plan, develop, install, configure,maintain, support, and optimize all network software and communication links.
• Analyze and resolve softwareprogramand connectivity issues.
• Assistin system design, development, and implementation.
• Familiarity and ability to utilize
  
  Service
  
  Now ticketing systemand process.

REQUIRED QUALIFICATIONS

Experience:

• 3 years of experience serving as a Tier 2/Tier 3 escalation point of contact and coordinating with OEM/vendor (Tier
  4) support is preferred.

Certifications:

• CompTIA Security+
• Windows Administrator Cert/Training
• Milestone Certified Engineer (MCDE) preferred
• Lenel Certified Professional (LCP) preferred

Education:

• Bachelor's degree in information technology, Computer Science, or a related field. Equivalency:
  Associate's degree plus 2additionalyears of experience, or a total of 8 years of directly relevant experience in lieu of a degree.

Clearance:

• Must possess a Top Secret/SCI with CI poly

We are seeking a Systems Administrator to join our team in Aurora, CO.

Tek Synap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles – the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.

We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays.

Visit us at

The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation.

By applying to a role at Tek Synap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP".

As part of the application process, you agree that Tek Synap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration.

WORK ENVIRONMENT AND PHYSICAL DEMANDS

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Location:
  
  Buckley Space Force Base, Aurora, CO
• Type of environment:
  Office
• Noise level:
  Low
• Work schedule:
  
  Schedule is day shift Monday – Friday. May be requested to work evenings and weekends to meet program and contract needs.
• Amount of Travel: 10%

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to grip, handle, or feel; reach with hands and arms; and talk or hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds.

The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

WORK AUTHORIZATION/SECURITY CLEARANCE

• US…