Prin IT Architect - Exempt

Years of Experience

Required:

• 10 years of experience with a bachelor’s degree or 8 years of experience with an advanced degree.
• 5 years of hands‑on Salesforce experience (configuration and/or development) with at least 2 years in a technical lead or architecture role.

• Define, describe, diagram, and document the role and interaction of technological and human components to provide cost-effective and innovative solutions.
• Promote and govern good architectural practice through proven technology and human interaction patterns and architecture mentorship.
• Support the full lifecycle management of the IT portfolio, including the selection, usage, enhancement, and replacement of IT applications, infrastructure, and services.
• Deliver and/or manage projects assigned and work with stakeholders to achieve desired results.

• Autonomy:
  Recognized expert managing large projects or processes with considerable latitude in determining deliverables.
• Organizational Impact:
  Contribute to defining the direction for new products, processes, standards, or operational plans with significant impact.
• Innovation and Complexity:
  Solve difficult and moderately complex problems, develop solutions independently.
• Communication and Influence:
  Represent the organization as a primary contact for projects and initiatives; communicate with internal and external customers and vendors.
• Leadership and Talent Management:
  Provide guidance, coaching, and training to other employees; manage major/moderately complex projects.

• Mastery of a specialty area and full knowledge of industry practices, typically obtained through advanced education combined with experience.
• Broad knowledge of project management.
• Requires a University Degree and minimum 7 years of relevant experience, or advanced degree with a minimum of 5 years of relevant experience.

The Global Salesforce Commercial Platforms IT team at Healthcare is a globally distributed organization delivering scalable Salesforce solutions. Partnering with business units and enterprise functions, the team supports the complete solution lifecycle from business intake, solution architecture, and implementation through deployment, governance, and continuous improvement leveraging Agile delivery, cross-functional collaboration, and human-centered design.

• Serve as the Principal Salesforce Technical Architect for the enterprise Salesforce platform.
• Define, implement, and govern Salesforce architecture, standards, reusable design patterns, and best practices.
• Partner with business stakeholders, product owners, solution architects, and delivery teams to translate business strategy into scalable technology solutions.
• Lead architecture governance, portfolio lifecycle decisions, and technical roadmap planning to minimize technical debt.
• Define, document, and communicate end-to-end solution architecture covering business processes, data, integrations, security, automation, and AI capabilities.
• Evaluate emerging Salesforce technologies and recommend adoption strategies aligned with enterprise goals.

• Lead discovery sessions and business workshops to understand business capabilities, pain points, and strategic objectives.
• Translate business requirements into scalable solution architectures and implementation roadmaps.
• Lead technical design workshops with business, product, and engineering teams.
• Prepare architecture diagrams, technical specifications, integration designs, and solution documentation.
• Estimate level of effort, evaluate technical feasibility, identify implementation risks, and recommend mitigation strategies.
• Serve as the trusted advisor for Salesforce platform capabilities and enterprise solution decisions.

• Designing and implementing scalable Salesforce solutions using Apex, Lightning Web Components (LWC), Flows, Platform Events, and APIs.
• Strong experience designing, architecting, and implementing Salesforce Experience Cloud solutions for customer, partner, and employee portals.
• Expertise in Experience Cloud architecture, including…