Floor Technician

Job Description

At Velociti Floor Technicians are responsible for the overall floor maintenance of hard surfaces and carpet (stripping, waxing, buffing, shampooing, extraction & bonneting) of areas that include offices, corridors, lobbies, entrances, stairwells, and other public places such as break rooms.

• Comply with safety rules, policies, and procedures
• Perform work assignments in a team with other employees
• Maintain clean work area
• Follow all company procedures, policies, and rules
• Take direction and respond to supervision
• Communicate professionally with the lead, supervisor, co‑workers, managers, and customers.
• Fill in during staff shortage
• Support shift lead in completing punch‑list items
• Use proper personal protective equipment
• Present a professional appearance and conduct
• Understand customer service and satisfaction
• Understand reporting systems and the environment
• Instill trust

• A solid commitment to the guest experience
• Always remember safety first
• Build respectful relationships with all teammates and guests
• Willingness to take directions from the Facility Manager, Key Account Manager, or District Manager
• Coordinate activities with other internal departments
• Participate in team meetings

• High School diploma or equivalent education.
• Minimum 1 year experience in floor care.
• Knowledge of how to strip, wax, and burnish floors with minimal to no assistance.
• Knowledge and experience operating various pieces of equipment such as high‑speed buffers, extractors, wet vacs, pressure washers, and auto scrubbers.
• Janitorial or laborer experience in a facility setting is preferred.
• Must be a team player and committed to working in a quality environment.
• Demonstrates exceptional customer service skills.

• Perform preventative maintenance checks on all equipment before use
• Before beginning work, secure the work area and post safety notices for other space users.
• Floors care, including routine mopping (dry and damp), buffing, and burnishing on hard surface floors and stairwells.
• Vacuuming, shampooing, bonneting, and extracting carpets, stairwells, and upholstery
• Wall cleaning
• Dusting (high and low)
• Routine restroom cleaning
• Routine office and break room cleaning
• Maintenance of floor care equipment

• Stand 33% of the time
• Walk >66% of the time
• Use hands to finger, handle, rub, grip, and feel
• Reach above shoulders
• Push/pull and grasp with hands and arms 33‑50%
• Climb or balance