Hotel General Manager

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Doubletree Aurora, Aurora, CO, US

Salary Range: $ To $ Annually

We are proudly managed by O’Reilly Hospitality Management, LLC.

• A forward-thinking (and growing) company offering opportunities to engage your passions through sustainability efforts, health & wellness, community involvement, & philanthropic outreach efforts.
• Committed to empowering Team Members throughout all levels of leadership. Every Team Member has the opportunity to contribute in a unique way, making a real impact.
• Seeking supportive, collaborative, detailed-oriented people to join our team!

• 401(k) & Roth 401(k) with company match – full-time and part-time Team Members are eligible!
• Health, Dental, Vision & Life Insurance
• Paid Time Off, including Paid Parental Leave
• Growth Potential and Career Advancement
• Hotel/Restaurant Travel Perks & Discounts!

Location:

Doubletree by Hilton, Aurora, CO

• Provides strategic leadership and direction for all hotel operations, ensuring exceptional guest experiences, operational excellence, and achievement of financial and service goals.
• Leads, recruits, hires, trains, mentors, coaches, develops, evaluates, recognizes, and, when necessary, administers progressive discipline for department leaders and team members while fostering a culture of accountability, engagement, and continuous improvement.
• Partners with senior leadership to establish performance expectations, drive operational excellence, and hold department leaders accountable for creating exceptional guest experiences and achieving profitability.
• Develops, manages, and operates within the annual operating and capital budgets by monitoring financial performance, controlling expenses, analyzing operating results, and implementing strategies to maximize revenue and profitability.
• Ensures monthly, quarterly, and annual revenue goals are achieved by actively participating in hotel sales initiatives, revenue management strategies, and revenue meetings while identifying opportunities to grow market share and enhance overall hotel performance.
• Serves as the primary liaison for the hotel by building and maintaining positive relationships with guests, team members, ownership, Hub leadership, brand representatives, vendors, contractors, suppliers, and community organizations.
• Responds promptly and professionally to guest and team member concerns, resolving issues with sound judgment while promoting a positive guest and workplace experience.
• Collaborates with all hotel departments to ensure seamless operations, communicate operational concerns, and support continuous improvement initiatives.
• Ensures compliance with all OHM policies, brand standards, operational procedures, and applicable federal, state, and local laws, including safety, health, licensing, labor, and regulatory requirements.
• Oversees hotel financial controls, including credit procedures, audits, invoicing, reporting, and administrative processes, ensuring accuracy, timeliness, and compliance with company policies.
• Oversees the performance of vendors, contractors, and suppliers to ensure quality service, cost effectiveness, and successful completion of maintenance, renovation, and capital improvement projects.
• Prepares and submits accurate and timely operational, financial, and performance reports to the Regional Director of Operations, Area Director of Operations, Chief Operating Officer, Chief Executive Officer, and other stakeholders as required.
• Represents the company with professionalism in the local community, fostering partnerships and promoting the hotel's reputation and commitment to exceptional hospitality.
• Performs other duties as assigned.
• Embraces O’Reach, OHX Experience, Green Team, Guest Service, Team Member Satisfaction, Health & Wellness, and Safety culture.
• Performs other duties and responsibilities as required or requested.

• Strong leadership, management, organizational and communication skills.
• Proficient with…