Supervisor (Starbuds

Supervisor

Who we are:

Vireo Health of Rocky Mountain is a vertically integrated cannabis company focused on retail excellence, cultivation quality, and strategic brand partnerships across our markets. We are an organization committed to delivering an exceptional customer experience while driving disciplined, sustainable growth. Guided by our HEART values — Hard Work (Hustle), Excellence, Attitude, Respect, and Teamwork — we operate with accountability, collaboration, and a shared commitment to performance.

As we continue to scale, we are building a high-performing team ready to execute and lead in a competitive environment.

What the role is about:
The Supervisor is a critical leader within Vireo Health of Rocky Mountain team, accountable for ensuring operational excellence, inventory accuracy, and regulatory compliance at one of our highest-volume dispensaries. This role supports the General Manager in executing seamless daily operations while fostering a culture of integrity, excellence, and team accountability. As a key partner in a fast-paced and highly regulated environment, these individual leads back-of-house functions, oversees METRC and POS coordination, and ensures that every product entering or leaving the store is tracked with full accuracy and in accordance with state and Vireo Heath of Rocky Mountain standards.

What impact you'll make:

• Operational Leadership – 30%
• Oversee daily store functions, including shift delegation, opening and closing duties, floor transitions, and maintenance coordination.
• Ensure cleanliness, safety, and operational readiness in all store areas, including compliance with Vireo Health of Rocky Mountain visual standards and OSHA protocols.
• Provide support with secure cash handling procedures, register troubleshooting, and maintaining store technology functionality.
• Drive efficiency in eCommerce fulfillment and support same-day order execution for in-store and curbside transactions.
• Address facility issues swiftly and proactively coordinate with Facilities and IT.

• Inventory Management & Product Flow – 30%
• Manage the full inventory lifecycle, from intake and manifest reconciliation to restocking and discrepancy resolution, ensuring accuracy in both METRC and POS.
• Execute FIFO product rotation, monitor par levels, and oversee proper backroom organization for efficiency and compliance.
• Track product performance, aging inventory, and work with leadership to strategize markdowns, transfers, or promotions.
• Accurately import new packages into the POS system with Vireo Health of Rocky Mountain-compliant naming conventions and pricing standards.
• Lead weekly cycle counts and monthly inventory audits, ensuring compliance readiness and real-time accuracy.

• Compliance & Regulatory Integrity – 20%
• Enforce and uphold all Colorado MED regulations and Viero Health of Rocky Mountain SOPs across product storage, labeling, and tracking protocols.
• Ensure full audit readiness by maintaining clean, compliant records for all inventory movement, including adjustments, transfers, and waste disposal.
• Support the Sales team in reporting on cash tip compliance procedures in accordance with Schwazze policy, ensuring proper handling and documentation.
• Conduct ongoing team training on inventory procedures, METRC workflows, and regulatory updates.
• Serve as a compliance role model and escalation point for issues related to tracking, accuracy, or regulatory risk.

• Team Development & Leadership – 15%
• Lead and develop Inventory Associates, providing training, coaching, and accountability to ensure performance and compliance excellence.
• Act as Manager on Duty (MOD) as needed, supporting team morale, execution, and continuity of leadership on the floor.
• Partner with the Store Director and other Assistant Managers to support team huddles, staff communications, and performance feedback.

• Cross-Functional Collaboration – 5%
• Liaise with Viero Health of Rocky Mountain central Inventory, Compliance, Supply Chain, and eCommerce teams to ensure store alignment with company-wide operations.
• Provide insights on product velocity, discrepancies, and operational pain points to support continuous improvement and better inventory flow.
• Sup…