Engineering Operations Technician, DCC Communities

Overview

Engineering Operations Technician, DCC Communities – Job  | Amazon Data Services, Inc.

Join our dynamic team and become a critical guardian of technological infrastructure. As a Data Center Engineering Technician, you will maintain mission-critical technology infrastructure to ensure 24/7 reliability and uptime, contributing to an extraordinary 99.999% uptime.

You will be Amazon’s front line for hands-on electrical and mechanical equipment troubleshooting. You will maintain, operate, and troubleshoot Data Center Operations’ Mission Critical Facilities, including stand-by diesel generators and related fuel systems, three-phase electrical systems (switch gear, UPSs, PDUs, wet cell batteries and related systems), CRAC, centrifugal chillers, cooling towers/water chemical systems, air handlers and related systems, pumps, and motors.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and the servers, storage, networking, power, and cooling equipment that ensure continual access to our customers. We work on challenging problems with many variables and are looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other essential roles. You’ll collaborate with AWS teams to deliver high safety and security standards while providing scalable capacity at a low cost for our customers, and you’ll experience an inclusive culture that encourages bold ideas and ownership.

Note: Amazon does not sponsor immigration for this role (including H-1B, TN, and other non-immigrant visas). Lump sum relocation stipend will be provided to eligible candidates.

• Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability
• Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)
• Assist in troubleshooting facility and rack-level events within internal Service Level Agreements (SLA)
• Perform rack installs and rack decommissioning within internal SLA
• Perform preventive maintenance, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment
• Technical writing to support the change management program
• Monitor daily work requests, manage to resolution, and execute projects from conception to completion
• On-site support of contractors, sub-contractors and vendors, ensuring work performed adheres to established practices, procedures, and local legislation
• Work schedule changes depending on site needs; shifts can be up to 12 hours and may rotate on a predefined schedule; some locations have on-call rotations
• Role may support more than one location/site

• Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodations:
• Regularly lift and/or move up to 39 pounds independently
• Participate in group lifts for 40+ pounds
• Maintain balance and perform construction tasks while on a ladder
• Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, and grasp or carry objects
• Work in an environment requiring provided ear protection

• Ability to travel to or commute between data center locations as needed
• Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational
• Travel frequency will vary based on business needs and operational status of the assigned facility
• Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs

• 2+ years of Microsoft Office products and applications experience
• Work flexible shifts including night shifts/weekends
• 2+ years of electrical and mechanical experience
• Experience working in a data center or mission critical facility (example: hospital, military facility, public safety facility, etc.)
• Associate's degree in related field, or technical degree in related field
• Experience with reading and writing procedures, technical documents, and engineering drawings

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic Life & AD&D insurance and option for supplemental life plans, EAP, mental health support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave.

Learn more about our benefits at…