RN Telephone Advice

Description

Location:

UCHealth UCHlth Admin 2450 Peoria, US:

CO:

Aurora

Department: UCHlth Patient Line RN Triage

Work Schedule:

Part Time, 40.00 hours per pay period (2 weeks)

Shift: Flex

Pay: $35.29 - $54.71 / hour. Pay is dependent on applicant's relevant experience

Receives and responds to consumer calls for health care assistance using the nursing process in accordance with applicable scope and standards of practice and with the policies, values, and mission of the organization.

Elicits questions, concerns, and information from caller to assess symptoms, determine acuity, identify appropriate algorithm/protocol, and develop patient care plan.

Provides professional advice, education, and options based on assessment, established algorithm/protocol, and clinical judgment. When appropriate, contacts appropriate emergency response services.

Provides referrals to healthcare providers and community resources when appropriate, including locations, hours, and contact information. Assists caller with scheduling appointments at referral sources when appropriate.

Documents calls, responses, and referrals. Performs follow up calls to evaluate effectiveness of care and need for additional care.

Within scope of job, requires critical thinking skills, decisive judgement and the ability to work with minimal supervision. Must be able to work in a fast-paced environment and take appropriate action.

• Graduate of an accredited or state board of nursing approved Registered/Professional Nursing program.

State licensure as a Registered Nurse (RN). Relevant life support certification as determined at position level.

2 years of nursing experience.

Multi-state RN license required upon hire.

• BLS through the American Heart Association or the American Red Cross CPR for the Professional Rescuer with card in-hand before start date. BLS or CPR card must be good through sixty days of hire.

UCHealth promotes a culture that invests in professional success and personal well-being through a comprehensive total rewards program. *

• Performance bonus: UCHealth offers a 3-Year Incentive Bonus to recognize employee contributions to our success in quality, patient experience, organizational growth, financial goals and tenure. The bonus accumulates annually each October and is paid out in October during the third year of employment.
• Performance-based pay increase:
  The Annual Merit Pay Increase recognizes work performance that meets or consistently exceeds performance standards documented through UCHealth's established evaluation process and accounts for increased experience, skills and cost of living.
• Market reviews:
  All UCHealth positions are reviewed annually to ensure UCHealth base pay aligns with market standards. Base pay rates are adjusted as needed to stay market competitive.

• Medical, dental and vision coverage.
• Access to 24/7 mental health and well-being support for employees and dependents.
• Discounted gym memberships and fitness resources.
• Free  membership.
• Voluntary benefits such as accident insurance, critical illness insurance, group legal plan, identity theft protection, pet insurance, auto and home insurance, and employee discount programs.
• Time away from work:
  Paid time off (PTO), paid family and medical leave (inclusive of Colorado FAMLI), leaves of absence.
• Employer-provided basic life and accidental death and dismemberment coverage with buy-up coverage options.
• Employer-provided short-term disability and long-term disability with a buy-up coverage option.

• 403(b) plan with employer matching contribution.
• Additional 457(b) plan may be available.
• Flexible spending accounts for health care and dependent day care; health savings account available when enrolled in high-deductible (HD) medical plan.

• UCHealth provides access to academic degrees and certificate programs to promote professional and personal growth.
• Up to 100% of tuition, books and fees paid for by UCHealth for specific educational degrees.
• Other programs may qualify for up to $10,000/year pre-paid by UCHealth or up to $5,250/year in the form of tuition reimbursement.
• Access to…