Store Manager - Retail Region Bench

Overview

Final date to receive applications: 02/09/2026

Pay: $68,000 annually

* Applicants must attach a resume to their application to be considered for this role.*

We have an exciting opportunity to hire a Bench Store Manager with leadership and retail management experience to support our stores in the Denver Metro Area including Denver, Arvada, Aurora, Golden, Lakeside, and Lakewood areas. The Store Manager plays a vital role in achieving financial targets to generate the revenue and donations needed to sustain Goodwill of Colorado s mission-driven operations and community initiatives.

This position requires a dynamic leader who can effectively oversee multiple departments within the retail store while fostering a motivated and skilled team. A successful Store Manager is not only strategic but also highly engaged, actively participating in daily operations and leading by example to drive overall success.

This is not an entry-level management position.

Our Store Managers must have the ability to accomplish profitability through managing operations such as budgeting, financial reporting, profit & loss, merchandising, donation collection, loss prevention, point-of-sale systems, product quality control, product  sweet-spot  pricing. Our leaders build community rapport and customer relations with an  Attitude of Gratitude  empowering staff and employees to accomplish professional and personal goals.

Full Time employees in retail are eligible for Medical, Dental, Vision, Short Term Disability, Life/Accidental Death and Dismemberment, Flexible Spending Accounts, Long Term Disability, and several voluntary supplemental benefit offerings. In addition, these positions are eligible for paid time off in the form of vacation, sick, holiday, floating holiday, jury duty and bereavement leave. All employees may also make pre-tax or post-tax (Roth) contributions to our retirement plan.

This employer is PSLF eligible. Must be 18 years of age to participate.

Job Summary:

The Manager, Store is responsible for meeting financial goals to generate the income and donations necessary to support the mission operations and community programs provided by Goodwill of Colorado. The Store Manager must be an empowering leader who can operate and manage several diverse departments within the Retail Store, and inspire and develop staff. The Store Manager is hands-on and actively  rolls up their sleeves  to achieve success.

The Store Manager will be held accountable for their performance as well as the performance of their Retail Store. The Manager must manage profitability through budgeting, financial reporting, profit and loss, merchandising, donation collection, loss prevention, POS systems, product quality control, pricing, community rapport, and customer relations with an  Attitude of Gratitude  while empowering staff to achieve goals.

Goodwill Retail Stores must successfully collect donations, produce products from those donations, manage waste, recycling, warehousing, merchandising of donated products, price competitively, and provide excellent customer service to achieve optimal performance.

Working with a team of retail professionals, the Store Manager will help ensure we make the best use of our resources to help achieve our mission of helping people within our community reach their highest level of personal and economic potential. The Store Manager will be a strategic thinker and team player who can manage change while motivating and inspiring others.

Retail Store Manager:

• Works closely with other Retail Store Managers and the reporting Director to set goals and objectives to increase sales and donations.
• Responsible for developing and delivering store budget.
• Refines operational procedures toward achieving maximized expense to revenue ratios.
• Conducts store meetings to ensure staff members are aware of expectations and are on track to achieving goals.
• Promotes safety to all employees ensuring that their store adheres to OSHA and CARF.
• Uses and becomes certified on pallet jack, walkie stacker, forklift, hand dolly or other equipment to effectively train, oversee safety standards, and move donated product when needed.
• Empowers and manages store staff, ensuring safety, productivity, and success.
• Directly responsible for hiring, performance management, goal setting, and recommendations toward termination related to employees in at least one department.
• Maintains up-to-date knowledge of and adheres to Goodwill policies, the Employee Handbook, safety standards, and all applicable policies.
• Oversees all Retail Store functional areas (sales floor, donation center, production areas, warehousing, and E-Comm).
• Supports the best elements of our corporate culture and process improvements.
• Ability to be on call for alarm notifications after hours.
• Job duties may extend beyond listed tasks and may include additional responsibilities as required.

• The Bench Manager role is designed to meet dynamic business needs and may require…