Part-time Shift Manager

The Sand Place is Hiring! - Part-time Shift Manager

Employment Type:

Part-Time

Compensation Type:
Hourly, $18-22/hr

The Sand Place is a family-focused entertainment destination where guests come to relax, play, and make lasting memories. Every team member has a key role in creating meaningful experiences for our customers.

• Work for a family-owned business.
• Surrounded by smiling children and happy parents.
• We are a growing business, and we would love for you to grow with us.

As a Shift Manager, you’ll oversee the entire store from open to close. You will manage employees, referred to as Play Attendants, ensuring operations run smoothly and guests have a memorable time. Your responsibilities may include:

• Opening & Closing:
  You will be responsible for opening & closing the store during your shifts.
• Leading a Team:
  Oversee daily operations, ensuring that team members deliver excellent customer service while maintaining a positive, efficient and clean environment.
• Managing Operations:
  Coordinate store activities & events such as birthday parties, treasure hunts. Additionally, you will be responsible for inventory management and customer needs.
• Ensuring Safety and Cleanliness:
  Enforce safety policies and procedures, ensuring the store is clean, organized, and welcoming for customers at all times.
• Handling Customer Concerns:
  Address and resolve customer complaints or concerns with a professional and positive demeanor, ensuring satisfaction and loyalty.
• Handling Complaints:
  Address and resolve any complaints with a positive attitude and a friendly demeanor.

• Positive Attitude: A friendly and approachable demeanor that inspires both your team and customers.
• Leadership
  
  Skills:
  
  Proven ability to lead and motivate a team, driving quality performances and maintaining a fun, productive environment.
• Excellent Communication
  
  Skills:
  
  Ability to communicate effectively with customers, staff, and management.
• Problem-Solving:
  Strong decision-making skills to resolve issues quickly and effectively.
• Experience:
  
  Previous management or supervisory experience in a retail environment is highly preferred.

• Customer service, hospitality, and love of children.

• Availability on weekends, some weekdays and holidays.
• Ability to stand for long periods of time, and lift up to 50 lbs.
• Must be 18 years or older and pass a background check.