Jamba Juice Shift Lead

Benefits

• Supportive and respectful work culture
• Easy scheduling app used allowing for more flexible scheduling
• No late night shifts because our store closes at 8:00pm

• Responsible for maintaining shift operations excellence
• Ensures that the store appearance and cleanliness are to Jamba’s standards
• Demonstrates exceptional shift leadership behaviors
• Communicates all shift issues, concerns and needs to the store General Manager
• Responds to directives in an accurate and timely manner
• Recognizes and rewards outstanding performance of shift team members
• Educate and engage the community and store customers on all of Jamba’s products and services
• Other duties as assigned

• Demonstrates an excellent level of customer service
• Motivates and mentors team members to deliver customer service excellence
• Accountable for the customer engagement experience on the shift
• Provide customers with product suggestions and information
• Motivates and mentors team members on providing customers with product suggestions and information
• Maintain exceptional customer service metric scores

• Open and/or close the store as required. Perform all safety and security tasks, i.e., alarms, two-person rule, as required to open and close the store
• Coach, counsel and direct Team Members. Lead the team in the execution of Jamba standards through Jamba On Stage to create an excellent customer experience. Provide performance feedback to Team Members
• Lead and manage shifts while acting as manager in charge of store. Deploy Team Members as required to meet business demands and make necessary staffing decisions
• Communicate clearly, concisely and accurately in order to ensure effective shift operations
• Follow all food safety, cash handling and operations procedures and policies
• Coordinate and participate off site program customer visits and deliveries

Job Type: Full-time

Pay: $13.00 - $15.00 per hour

• 10 hour shift
• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Weekends

Supplemental Pay:
Tips

Work Location:

One location

• Open to applicants under 18 years old, provided it is legally allowed for the job and location
• Open to applicants who do not have a high school diploma/GED
• A job for which all ages, including older job seekers, are encouraged to apply
• Open to applicants who do not have a college diploma

• Coaching, training, and onboarding
• Food service
• Opening and closing

Work Remotely: No