Assistant Store Manager

Job Description

The Assistant Store Manager I will partner with the Store Manager to drive the overall customer, and sales and service culture within the location. He/she will assist in the day to day operations, and work with the Store Manager to develop overall store strategies and tactics to achieve sales, service and operational performance goals. The person in this role also has accountability for driving sales training to ensure appropriate Office Depot Inc.’s

selling techniques are executed. This position develops talent, provides positive and constructive feedback, and appropriate coaching and counseling. The person in this role will lead, motivate and inspire associates to create a customer‑centric environment resulting in a memorable and positive customer experience; building customer retention, strong relationships, and brand awareness and loyalty.

The Assistant Store Manager I assists with the merchandising, operations and execution of store and company standards in addition to resolving both associate and customer relations’ concerns. He/she will proactively engage with customers to exceed their needs and work to generate revenue by driving a sales culture. Quickly builds ongoing customer relationships and becomes a trusted advisor. Partners with Store Manager to execute on new product launches and develop strategies to improve conversion and Average Order Value (AOV).

Act as a Change Champion, supporting and initiating change.

Level of Formal

Education:

High School diploma or equivalent, Bachelor’s degree preferred

Area of Study:
Business, Marketing, Retail Management, or other related field preferred

Years of

Experience:

Minimum 2 years of experience in related field

Type of

Experience:

Minimum two years of experience in retail, including management and/or supervisory in a sales driven customer oriented company.

Coaches / Motivates, Conflict Management, Problem Solving, Drives for Results, Directing Others, Decision Quality, Business Acumen, Collaboration / Team Spirit, Accountable, Time Management

Skills and Ability:

• Must be able to effectively lead, coach and manage others in a professional environment
• Ability to positively influence
• Possess excellent verbal and written communication skills.
• Must be able to plan, prioritize and execute detailed instructions in a timely and efficient manner
• Demonstrated leadership capabilities, with the ability to work independently, as well as with others
• Must possess sound judgment and people management abilities
• Must be adaptable to a changing environment and able to consistently achieve goals despite stress and ambiguity
• Must possess the ability to use computers and technology for information, and to access information necessary to complete the job
• Must possess ability to process information/merchandise through POS register system

Information Systems:
Knowledge of POS, HR Systems and Work Force Management Systems

Personal Attributes:

• Positive and Engaging
• Action Oriented
• Integrity & Trust
• Demonstrate passion for the brand, products, services and solutions offered to our customers

Other/Preferred:

Coaches / Motivates, Conflict Management, Problem Solving, Drives for Results, Directing Others, Decision Quality, Business Acumen, Collaboration / Team Spirit, Accountable, Time Management

Pay, Benefits and

Work Schedule:

Office Depot Inc. offers competitive salaries, excellent benefits packages, which includes a 401(k) and more, best-In-class office products & services, as well as comprehensive development programs. We are an innovative, high-performance company.

Working in our stores provides you with unlimited possibilities to start or expand your career.

Office Depot is committed to providing equal employment opportunities in all employment practices, without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, veteran's status, disability, sexual orientation or any other characteristic protected by law.