Retail Representative - Aurora, Colorado

JARS Cannabis / Colorado

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Ready to elevate your career path to a new all-time high?

JARS Cannabis is more than just your average cannabis brand and retailer. We are a culturally inspired organization on a mission to rewrite the existing narratives that surround cannabis, one community at a time. We seek to empower the future leaders of our industry while creating an inclusive workplace environment that is fueled by celebrating the intersection of cannabis with creativity, community, and collaboration.

Implementing a progressive approach, we aim to provide only the highest quality of product and service to our customers and the communities that we are fortunate to inhabit. Striving to set a new standard of professional excellence in cannabis retail, our highly motivated team is comprised of knowledgeable experts who are committed to making the integration of cannabis into any lifestyle both easy and accessible.

Does this spark your interest? If so, we'd love to hear from you!

About the Role

We are seeking a highly motivated and energetic Retail Representative who shares our passion for providing quality products and an excellent customer experience. The Retail Representative works closely and collaboratively with store leadership and reports to the General Manager. This role is responsible for providing customers with exceptional service by meeting individual needs, exceeding expectations, and demonstrating excellent knowledge of the cannabis products, deals, and promotions we offer.

Working at a licensed cannabis dispensary in Colorado requires all employees to hold a valid Colorado Marijuana Enforcement Division (MED) Employee License, commonly referred to as a "MED Badge." This is a mandatory state requirement and is non-negotiable for employment.

• All candidates must obtain a Colorado MED Employee License prior to their first day of work, or provide proof of a Conditional Employee License (which allows work while a full background check is being processed)
• The MED Badge requires a fingerprint-based background check conducted through the Colorado Marijuana Enforcement Division
• The MED Employee License application fee is $100.00 and is the responsibility of the applicant
• MED Badges are valid for two (2) years and must be renewed before expiration
• Applicants must be at least 21 years of age and must not have been convicted of a felony within the three (3) years immediately preceding their application
• Applicants must not be subject to a current sentence for a felony conviction, including probation, parole, or deferred judgment
• Applicants who are law enforcement officers, prosecuting officers, or employees of the Colorado Marijuana Enforcement Division or a local licensing authority are not eligible

For more information or to begin your MED Badge application, visit: med.colorado.gov/employee-license-application

Job Duties

• Assesses the needs of each customer, provides appropriate product knowledge, and conducts each transaction with accuracy and efficiency
• Ability to use suggestive selling strategies and must be able and willing to upsell all customers
• Ability to take constructive criticism and be coached by upper management
• Assist with inventory tasks when needed
• Works scheduled shifts and follows the company's attendance policy
• Follows all safety and MED (Marijuana Enforcement Division) rules and policies in compliance with Colorado state regulations
• Promoting the perks of being a JARS customer (Loyalty Program, Referrals, etc.)
• Records transactions accurately in the POS system, uses appropriate login, and ensures the accuracy of assigned cash drawer
• Performs opening and closing duties as needed
• Escalates customer issues to upper management when appropriate
• Maintains a positive, caring attitude, and treats both customers and co-workers with respect
• Maintains neatness, cleanliness, and organization of the sales floor
• Fills in when short-staffed and is willing to be cross-trained
• Follows and integrates JARS company policies and procedures with on-the-job interactions, tasks, and behaviors
• Listens and responds to customer and coworker needs/requests appropriately and in a…