Retail Associate
Listed on 2026-07-30
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Retail
Customer Service Rep, Retail Sales, Office Administrator/ Coordinator
Position Overview
The Retail Associate provides guidance and education to each patient with cannabis needs. They are responsible for providing customer care with empathy, compassion and professionalism. For living our vision, mission and values always, and ensuring customers receive the correct medicinal product that best benefits their needs.
Location350 S Potomac St. Aurora, CO 80012
Compensation$18.00/hr + tips & benefits
Other InformationFLSA status:
Non‑Exempt
Travel %: 0
This position will remain open for at least one week, until 6/24/2026 but may remain open beyond that time.
Major Areas of Responsibility- Ensures all intake forms and other paperwork is properly completed and filed correctly, then enters all appropriate information in company databases for future reference
- Confirms patient purchase limits prior to admission into the consultation area and dispensary
- Provide exceptional Customer Care by promoting and maintaining positive customer relations
- Respond to calls or emails from customers requesting product, training, and general information
- Management of patient records through the use of state and company database
- Maintenance and update of databases as needed
- Fulfillment of customer orders
- Responsible for the sales and promotion of all products
- Build and maintain a high level of integrity and trust for specific products
- 1-3 years of experience in a retail operation, point of sales systems and use of Microsoft office programs
- Must be passionate about handling all aspects of a retail operation, compliance and inventory control
- Excellent and effective consulting skills
- Exceptional interpersonal skills, including listening
- Excellent written and verbal communication in English
- Ability to detail and able to consistently follow up instructions as outlined
- Ability to organize and prioritize work
- MED badge required
While performing the duties of this job, the employee is required to stand, walk, or sit for extended periods of time, use hands to perform manual tasks, and lift or move up to 10 pounds (or more with assistance). Must be able to speak and communicate verbally with co-workers, customers, vendors, etc. The noise level in the work environment is usually moderate.
Note:
Nothing in this job description restricts the company’s right to assign or reassign duties and responsibilities to this position at any time. Reasonable accommodations may be made in appropriate circumstances to enable individuals to perform the essential functions of the position.
The Cannabist Company provides full‑time employees with an excellent benefits and compensation package including but not limited to competitive wages, paid holidays, vacation and sick time, 401K with company match, multiple health plan choices, dental, vision, pet and life insurances, 100% paid short‑term disability, optional long‑term disability insurance and more!
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