Professional Sales Representative- Southlands

Overview

Aurora, CO [Southlands]

Join our dynamic La-Z-Boy team in Aurora, CO. Our 10,000+ global workforce is transforming the power of comfort, honoring a family legacy and fostering an inclusive environment where everyone can be themselves.

If you are ready to join an industry-leading organization where people are our most important asset and innovation propels us into the future, you’re ready to take your seat at La-Z-Boy Incorporated. We believe in the transformational power of comfort!

Job location:

Aurora, CO [Southlands]

Join our dynamic team and embark on a rewarding career where your ambition drives your success. Our Professional Sales Representatives earn on average $65K+ annually. Competitive earnings potential includes an hourly base wage plus UNCAPPED commissions on all WRITTEN Sales. Responsible for creating sales utilizing exceptional customer service and knowledge of the La‑Z‑Boy selling process, products and services. Strive to create long-term customer relationships that will lead to increased sales and profitability.

Develop awareness of interior design through practical experience, observation and interaction with a La‑Z‑Boy Designer.

Training Pay: $20 per hour for 2-6 weeks (no commissions; base rate varies by location). Average Annual Earning Potential After Training: $50,000 - $70,000+ (inclusive of $13.50 base hourly PLUS uncapped commission).

Key Responsibilities (other duties as assigned):

• Drives Sales:
  Contribute to store sales goals by selling furniture, accessories and services offered by La‑Z‑Boy
• Promote the Design program & assist the Designer to achieve established Design program sales goals
• Consistently execute the La‑Z‑Boy selling process and strive to provide a favorable experience to all customers
• Develop and utilize sales skills including approach, rapport building, needs discovery, customized portfolio presentations, handling objections, closing, follow-up, after-sale service, and continuing contact with customers
• Maximize store promotions, marketing initiatives, and grassroots programs
• Maintain strong knowledge of features and benefits of existing and new product lines

• Design Program:
  Schedule professional home consultations to present customized room designs and installation services
• Execute and champion the Design process following company guidelines
• Support design-related functions in the store

• Customer Focus:
  Provide the highest level of customer service to all customers
• Ensure informative and positive customer experiences by following the selling process
• Use Podium to ensure customer satisfaction and future follow-up
• Make sound business decisions to deliver customer satisfaction and promote teamwork
• Respond promptly to calls and emails; assist with customer issues and provide solutions

• People:
  Maintain positive working relationships with store employees; assist in training and coaching new peers

• Operational Excellence:
  Maintain visual appearance of the store, manage orders, deposits, and customer records; complete daily On‑Point system logs; ensure timely deliveries and store opening/closing

• High School Diploma or equivalent
• Previous selling experience and ability to close a sale strongly preferred
• Excellent communication, customer service, and organizational skills
• Strong interpersonal skills to communicate, build rapport, and influence
• Demonstrated persuasion and negotiation skills
• Ability to manage time and conflicting priorities; work as part of a team
• Ability to work the schedule dictated by business needs, including evenings, weekends and holidays
• Initiative to meet goals and be motivated to achieve more
• Strong attention to detail; proficient in Microsoft Office

• Bachelor’s degree in Business or a related field

None

• Ability to lift and carry up to 50 pounds
• Ability to stand for long periods; repetitive hand motions
• Occasional sitting, walking, bending and stooping
• Indoor environmental conditions; ability to pass background and drug screen

This job description is not a comprehensive listing of activities and responsibilities. Duties may…