Inside Sales Representative

Wagner Equipment Co. offers challenging career opportunities, extensive training and employee development along with an opportunity to grow your career and thrive under Wagner’s reputation for excellence. We offer excellent benefits and supply you with the tools you need to maximize your potential and grow within Wagner.

• Paid Time Off (PTO) Plan – Up to 96 hours of PTO in your first year plus 8 company paid holidays
• Medical, dental, and vision insurance
• Life and AD&D Insurance
• Retirement Plans – 401K and Roth 401K, eligible employees can receive a company contribution of up to 7%
• Tuition Reimbursement
• Employee Assistance Program (EAP)
• CEFCU – Employees have access to payroll deductions, savings, accounts, loans, VISA card, and more
• Additional Benefits – Supplemental life insurance, critical illness and accidental insurance, , and discounted employee phone plans

The goal of the Inside Sales Representative (ISR) is to establish or re-establish, qualify, and maintain contact with small to medium-sized customers to increase machine parts and service sales by making 20+ calls per day in a manner that reflects the company’s vision of working as “One Professional Team.” The ISR proactively manages an account base in an assigned territory, employing a disciplined phone call campaign.

The ISR provides retail assistance and coordination for customers with all sales activities, such as demonstrating, qualifying, quoting, and closing the sale. Direct mail and promotional activities will be used to drive business.

$50,000 base salary plus commission. Pay rate is dependent on education and experience.

• Coordinate demonstrations and facilitate quote processes
• Maintain and update accurate customer account information and machine population data
• Track account, territory and sales goals using CRM system
• Pass parts, service, sales and rental requests to appropriate personnel
  
  Manage multiple sales leads and opportunities simultaneously
• Establish and grow consultative relationships with customers
• Build strong positive relationships with outside sales reps and employees
• Execute disciplined phone call campaign, making 20 calls per day
• Maintain call cycle with customers according to established PAR for the account
• Qualify accounts and begin developing customer relationships
• Target specific customers for sales and promotions
• Promote all aspects of the dealership’s services, including parts, service, rental, and customer support agreements
• Perform simple needs analysis to determine customer needs and provide solutions
• Communicate effectively about dealer products and services
• Use multiple programs and systems, e.g., Sales Link DBS, SIS, , Vision Link, SIMSi
• Perform other duties as assigned by manager

• High School diploma or GED
• College degree in any discipline or equivalent combination of education and experience
• 3+ years outbound phone sales experience
• 3+ years administrative/clerical experience
• 3+ years customer service experience
• 3+ years sales experience

• Standing, walking, talking, sitting, use of hands & hearing
• Mostly sedentary work, may require lifting up to 25 pounds
• Data entry, telephone, reading/writing, reasoning, organizational, communication & math skills
• Safety and product knowledge
• Decision making, planning, and prioritizing
• Ability to inspire and support others
• Basic Microsoft PowerPoint; intermediate Microsoft Word, Outlook, Excel

• Moderate noise
• Indoors and outdoors

• 10-25% travel

Job offers are contingent upon required pre-employment screenings, including background checks, drug/alcohol testing, and other related tests. This description is not exhaustive; duties may change. Wagner Equipment Co. is an EEO/AA/Veterans/Disabled employer.