Sr. Account Manager

Sr. Account Manager
- Strategic Accounts - West Division Your Impact

The primary purpose of this role is to drive sales for Lowe's largest regional Pro customers at a faster rate than the general populace of Lowe's Pro customers. This will be accomplished by building relationships with larger Pro customers and leveraging opportunities to deploy product and account management solutions, resulting in sales gains. Additionally, the Sr. Account Manager will attend trade shows, conduct jobsite/customer office visits in an effort to introduce more product categories, promotional pricing, key product solutions and close sales.

This is an individual contributor role with no direct people‑management responsibilities.

• Drive Pro sales for assigned and prospect portfolio of customers by conducting market research, cold calling, following through on lead generation, meeting with clients/customers on a regular basis in their place of business, jobsites and trade shows.
• Schedule regular visits to worksites to determine if additional product is needed, take orders, and work with store to fulfill the order.
• During customer meetings negotiate pricing and contract terms in order to close sales.
• Conduct district research of Pro customer opportunities to find the highest opportunity customers to pursue.
• Works with assigned accounts and pulls together all relevant information to create an effective strategy to deploy for their assigned accounts.
• Works cross‑functionally with District Managers and Store Managers to bring the services and products needed to increase Pro sales, with each of the SAMs customers.
• Meet the highest‑level purchasing decision makers to conduct supplier annual reviews, coordinate and lead quarterly and annual planning and production meetings, hold vendor specific trade shows, board of director vendor approval meetings, etc.
• Conduct 12‑15 sales calls each week to review products, production schedules, planning schedules, delivery timing, and new product introductions; ensuring these sales calls are scheduled 1‑2 weeks in advance.
• Apply a consultative selling strategy to understand the needs of the customer and apply a proactive selling approach when scheduling on‑going follow‑ups with sales opportunities.
• Build strong working relationships with District Managers, Store Managers, regional Vice Presidents.
• Use all relevant selling tools, selling programs and fulfillment channels to bring the most effective solutions that will most benefit the Pro customer.
• Update the District Manager on a weekly basis regarding sales and customer opportunities, wins and sales performance, including yearly planned sales.
• Influence the District Manager and store managers in regards to service and inventory in stock as needed to assist specific customer needs.
• Work cross‑functionally with district and regional merchandising team members to ensure the proper and most relevant products are related to their managed account customers.
• Communicate effectively with Regional Pro Sales Director and Divisional Sales Director.
• Research and analyze the market to ascertain competitive services, Pro programs, and price ranges in order to leverage trends and better serve customers.
• Integrate with the customer’s accounting and business operations practices to best support and integrate processes between Lowe’s and the customer’s purchasing and accounting systems.

• Bachelor’s degree in business or related field or equivalent experience.
• 3‑5 years of relevant professional sales experience.
• Experience selling products and services to strategic accounts and/or business‑to‑business selling.
• Experience with CRM technology.

• Sales experience in the maintenance, repair, operations, construction, home‑improvement, or property‑maintenance industry.

• 401(k) with up to 4.25% match.
• Discounted Employee Stock Purchase Plan (15% discount of strike price).
• Tuition‑free education.
• 10‑week maternity/parental leave.
• 10% associate discount.

$85,800.00 – $ annually.

Lowe’s is an equal‑opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.