Account Manager

Benefits

• Compensation:
  Uncapped earning potential - $180,000 ($55,000 Base + Commissions: averaging $125,000/year based on sales targets)
• Paid holidays
• Paid time off for full-time employees
• 401(k) retirement plan with company match
• Medical and dental insurance
• Life insurance
• Short-term disability
• Training opportunities
• Uniforms
• FAMLI benefits, as applicable

CLI Services is looking for a relationship-driven, detail-oriented, and solution-focused Account Manager to grow and manage customer relationships across commercial, industrial, municipal, and facility-based accounts. This is not a transactional sales role; it is a consultative account-management position for someone who understands how to listen to customers, identify needs, develop practical solutions, coordinate with internal teams, and follow through until the work is delivered, billed, and done right.

As a Lighting Account Manager, you will own and grow an assigned book of business by building trusted relationships with existing and prospective customers. You will develop account plans, uncover opportunities, prepare proposals, coordinate orders, track progress, and serve as a key point of contact for customer needs.

You will work closely with sales leadership, operations, project management, accounting, logistics, marketing, and technical service teams to ensure customers receive responsive service, accurate proposals, timely delivery, and high-quality results.

• Build and grow strategic accounts
• Manage customer relationships from first conversation through follow-through
• Prepare proposals, quotes, and orders with accuracy
• Stay sharp and solution-driven

In this role, success means building trust, growing revenue, and helping customers move from need to solution with confidence.

• Achieving assigned annual sales and revenue goals.
• Building a strong proposal pipeline and meeting proposal activity targets.
• Responding to new estimate requests within 24 hours.
• Maintaining accurate and timely proposal, order, and customer data.
• Following up consistently after the sale and maintaining strong customer contact.
• Receiving positive feedback from customers and internal team members.
• Protecting margins by clearly understanding project scope, materials, timing, and customer expectations.

• At least 3 years of sales, account management, customer relationship, or technical experience in energy-efficient lighting, electrical maintenance, facility services, construction, or a related contractor environment.
• Demonstrated ability to take initiative and work independently without close supervision.
• Strong consultative selling, problem-solving, and customer-service skills.
• Excellent organization, time management, and attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong verbal and written communication skills.
• Proficiency with Microsoft Office, Outlook, CRM/account-management software, and the ability to learn company systems such as Sage.
• Valid driver’s license and ability to visit customer sites as needed.

This position operates in a hybrid working environment, with approximately 80% of time spent in an office setting and 20% of time spent in the field. The role requires the ability to perform both sedentary office duties and occasional field-related physical activities.

While in the office, the employee must be able to remain in a stationary position for extended periods, use a computer and other office equipment, type, view monitors, participate in meetings, communicate clearly, and perform tasks involving repetitive motion. The employee may occasionally be required to stand, walk, bend, reach, or lift office materials weighing approximately 10–25 lbs.

While in the field, the employee may be exposed to active jobsite environments and must be able to safely navigate construction, electrical, or maintenance work areas. Field activities may require standing, walking, bending, kneeling, crouching, climbing ladders or stairs, and working in tight or confined spaces. The employee may occasionally lift, push, pull, or…