Specialty Beauty Advisor - Clinique

GENERAL SUMMARY & SCOPE

The Specialty Beauty Advisor – Clinique (SBA – Clinique) is responsible for maximizing sales in the Clinique brand (including color cosmetics, skincare, and fragrance) by engaging guests, assisting in product selection and purchase, and maintaining overall store standards. This role represents the Ulta Beauty image and supports the Experience Manager through performance, people, and process initiatives.

• Meet or exceed Clinique brand sales and clientele goals and contribute to meeting or exceeding store goals related to retail and service sales, guest loyalty, omni‑channel, and retail shrink.
• Ensure each guest receives exceptional service by greeting, engaging, and personalizing service to their needs, offering samples, and recommending complementary products and/or services.
• Perform makeup applications, skincare analysis, and product demonstrations with guests.
• Book appointments and support the execution of services and in‑store events that deliver an unrivaled guest experience while meeting Sales goals.
• Build and maintain strong customer relationships and actively contact a growing preferred customer list, following up on guest inquiries.
• Inform all guests of current promotions, events, and services within the store.
• Stay informed about new and existing products and services, including ingredients and benefits, to better serve guests.
• Maintain prompt, regular attendance.

• Contribute to an inclusive environment that supports teammates, peers, and guests.
• Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests.
• Maintain strong relationships with Clinique brand partners through training and in‑store events and promotions.
• Collaborate with managers and associates to help grow the business.
• Participate in ongoing training, including brand and category education, for continuous professional development.

• Be knowledgeable of and ensure adherence to Ulta Beauty’s policies, procedures, and standards.
• Adhere to the Ulta Beauty and Clinique brand dress code, including wearing brand assets as directed.
• Drive sales by keeping assigned work area replenished, signed, and faced, and ensuring testers are available and maintained in compliance with hygiene standards.
• Maintain outstanding store operational standards, including ensuring all merchandise, testers, and demonstration stations are set to company standard and maintaining cleanliness of stores areas.
• Participate in merchandise resets, planograms, marketing displays, inventory procedures, and shipment processing for the Clinique brand.
• Protect company assets by following loss prevention best practices and providing exceptional guest service.
• Execute other operational tasks as directed.

• High school diploma preferred.
• Cosmetology or demonstrator license where required by state law.

• Cosmetics artistry experience preferred.

• Demonstrates significant competency in sales, products, and service.
• Ability to build and maintain strong customer relationships.
• Ability to work independently and as part of a team.
• Ability to handle guest concerns positively and proactively while prioritizing multiple tasks in a fast‑paced environment.
• Strong verbal communication and interpersonal skills.

• Work a flexible schedule that includes days, evenings, weekends, and holidays.
• Attend brand-sponsored trainings.

• Frequent mobility during shift.
• Frequent standing, bending, pulling, pushing, reaching, and twisting during shift.
• Continuous lifting and/or moving up to 10 lbs. during shift.
• Continuous coordination and manipulation of objects during shift.

If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job.

The pay range for this position is $18.00 - $28.00 / Hour. Exact pay will be based on factors including relevant education, qualifications,…