Security Officer - Potomac Pavilion

Overview

Potomac Pavilion: 1290 S. Potomac St, Aurora, CO 80012 - Aurora, CO 80012

Salary Range: $18.87 - $28.25 Hourly
Position Type:
Full Time: FTE 1
Education Level:
High School
Category:
Facilities

Aurora Mental Health & Recovery (AMHR) is hiring Safety Support Professionals (Security Officers) as part of an exciting expansion tied to the launch of our state-of-the-art Potomac Pavilion, scheduled to open in early 2026. This new facility will unify several critical behavioral health and substance use programs — including a 24/7 Detox Unit, 16-bed Crisis Stabilization Unit (CSU), Crisis Walk-In Center (WIC), and Medication-Assisted Treatment (MAT) — under one roof, and we’re building a strong Safety and Security Team to support it.

These roles are essential to maintaining a 24/7 safe, secure, and therapeutic environment for clients and staff across multiple sites. Ideal candidates will bring experience in healthcare or mental health settings, strong crisis response and communication skills, and a commitment to trauma-informed care. Join us at the ground level of this transformative initiative and help shape the future of behavioral health in our community.

These positions are fully on-site/in-person. Multiple full-time schedule options are available. Paid lunch but must remain on campus.

• SU
• MO
• TU
• WE
• TH
• FR
• SA

Hrs.

• S11
• Potomac
• 40

S15

• Potomac
• 40

S18

• Potomac
• 26

Salary for this role. The starting wage is based on experience and company equity. Paid bi-weekly.

• $18.87- $28.25 per hour

Shift Differential Pay. The afternoon or swing shift is from 3 pm to 11 pm. The evening shift is from 11 pm to 7 am. The Weekend day shift is from 7 am to 3 for Saturday and Sunday only.

• Day Weekend (Sat, Sun) $1.00/hour
• Swing Weekday (Mon-Thurs) $1.25/hour
• Swing Weekend (Fri, Sat, Sun) $1.75/hour
• Overnight Weekday (Mon-Thurs) $2.50/hour
• Overnight Weekend (Fri, Sat, Sun) $3.50/hour

• Protect AMHR staff, clients, and AMHR property by maintaining a safe and secure environment.
• Identify safety or security concerns, including signs of crime or disorder, investigate disturbances, and address them accordingly.
• Report safety concerns, security breaches, and unusual circumstances verbally and provide a written report.
• Engage with clients and staff to support healthy and therapeutic engagement, management of interpersonal conflict, and prevention of escalation and other critical incidents.
• Provide first-line response to escalated clients and incidents.
• Perform verbal de-escalation and physical management/control techniques on individuals showing signs of emotional, verbal and/or physical aggression.
• Transport or provide support during transportation of escalated clients or clients in crisis.
• Act lawfully in direct defense of life or property.
• Detain criminals and evict violators.
• Monitor and control access at building entrances, including patrolling the buildings and perimeter.
• Monitor alarm systems or video cameras and operate detecting/emergency equipment if applicable.
• Unlock and secure buildings as directed.
• Greet all guests, clients, and employees in a cheerful and welcoming manner.
• Participate in and help facilitate safety drills across our facilities.
• Participate in multi-disciplinary meetings as requested.
• Provide excellent customer service, adhering to AMHR values and philosophy of care.
• Provide operational and procedural support to ensure daily operations are executed in accordance with established procedures.
• Demonstrate commitment to professionalism, integrity, and sound judgment in all business transactions, and provide the highest customer satisfaction.
• Contribute to a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds.
• Promote a safety-oriented culture.

• High school diploma or equivalent is required.
• Bachelor’s degree or higher is preferred.
• 1 - 3 years of experience in a security/safety role is required.
• Must have a valid Driver’s License and must pass an MVR check. Must be able to drive in inclement weather, including snow, rain, ice, and wind.
• Experience working in behavioral health…