CSE Specialist-Hybrid Model

The Arapahoe County government serves its communities in ways both obvious and obscure. As the beating heart of local and regional government, we’re here for our neighbors on their best days—and their worst. We share our residents’ goals of preserving our quality of life and strive to be the place we’re proud to call home.

Our Mission:
Arapahoe County Department of Human Services (ACDHS) builds strong communities by promoting the safety, independence, and stability of individuals and families.

Our Vision:
To end the cycle of poverty and prevent abuse and neglect of children and vulnerable adults (using an integrated Two-Generation approach). ACDHS uses an integrated Two-Generation (2

Gen) approach to address all of the basic human services needs of the entire family unit. The 2

Gen approach begins with a mindset focused on family-centered program design, continues with the alignment of services and resources within the department as well as across multiple organizations, resulting in coordinated services to children and adults together (family) in order to create long term stability and sustainability. The 2

Gen approach builds well-being for families by focusing equally and intentionally on high-quality services in five areas of focus: early childhood education, adult education and employment pathways, economic security, health and well-being and social capital. This approach will help us achieve our core mission of breaking the generational cycle of poverty, preventing neglect and abuse and building strong communities.

The Child Support Services Specialist is responsible for moving the child support case forward from establishment of the child support order, to enforcement and modification of the child support order. Performs a variety of paraprofessional legal work authorized by Title IV-D of the Social Security Act. Provides services relating to the establishment of paternity, the review and modification of a child support order, enforcement and collection of child support, foster care and medical support obligations.

This position manages a large caseload, which includes but is not limited to, assisting families in problem solving to help them achieve self-sufficiency.

• Interview customers, in person and via phone, to obtain non-custodial parent information including the identity of the non-custodial parent, determine the existence of court orders, the location of the non-custodial parent and their available assets. Obtain further information utilizing existing resources and locate parents through the Department of Labor, post office, credit bureau, Department of Corrections, and the internet.
• Explain in detail the child support program including procedures for establishing a paternity case using the judicial process or Administrative process and procedures for establishing a child support order by reviewing financial information.
• Preparation of stipulations, contempts, modifications, motions, summons, subpoenas and other documents required to establish court ordered child support and paternity. Documents including, but not limited to memoranda, correspondence, pleadings, motions, orders, affidavits and notices, default judgments, garnishments, contracts and licenses. Prepare documents for Attorney review.
• Obtain and determine ability to pay child support based on Colorado Child Support Guidelines, negotiate settlements and analyze financial affidavits, negotiate stipulations for current child support and child support arrears.
• Responsible for the enforcement of the child support order by researching and pulling Department of Labor records, Department of Motor Vehicle records, and Department of Corrections records.
• Responsible for verifying the current child support and the child support arrears are correct before putting up a child support ledger and moving case on to the enforcement unit.
• Determines and utilizes appropriate legal enforcement remedies including but not limited to contempt citations, judgments, income assignments, bank garnishments, liens, driver’s license suspension, income tax certification, professional license suspension, recreational license…