Driver License Technician Trainee; Parker

Department Information

The mission of the Colorado Department of Revenue (CDOR) is to become a trusted partner to every Coloradan to help them navigate the complexities of government so they can thrive. We are driven by our values of service, teamwork, accountability, integrity, and respect.

The mission of the Colorado Department of Revenue (CDOR) is to become a trusted partner to every Coloradan to help them navigate the complexities of government so they can thrive. We are driven by our values of service, teamwork, accountability, integrity, and respect. The vision of the department is to empower businesses and individuals through quality customer service, innovation, and collaboration.

We celebrate diversity and support an equitable and inclusive culture. We embrace our differences because we believe this brings innovation to our work. For more exciting information about the Department of Revenue, please enjoy this brief video !

Do you have a passion for making a difference in Coloradan’s lives? Do you like being involved in complex and critical policy issues that have wide-scale impact? Enjoy motivating, developing, and guiding people to reach a common goal? The Division of Motor Vehicles (DMV) has a job opportunity for someone who is passionate about leading teams, developing strategic goals and priorities, and driving results.

We want to tap into your love of making an impact for our customers and our remarkable employees who make a difference every day all over Colorado.

The Driver License section provides Colorado credentials to the citizens throughout the state which include driver licenses, instruction permits, commercial driver licenses, and identification cards.

In this trainee role, you will learn to ensure compliance with Colorado Revised Statutes and Federal laws, Department policies, rules and procedures in the issuance of Colorado documents to qualified applicants. Once you are trained and certified, you might have an opportunity to promote! If you're ready to grow a career with the State of Colorado and participate in all the benefits as a State employee, then this job may be for you!

• Interact with customers as the primary point of contact.
• Communicate with customers about their needs, eligibility, and ensure compliance.
• Assess the applicant's behavior and source documents and exercise first-line decision-making related to acceptability of source documents, proof of identity, suspected fraud, medical requirements, etc.
• Process computer-generated driver's license, identification documents and hearing requests.
• Administer written, oral, automated testing and grade examinations for all classes of commercial, standard and motorcycle licenses and permits
• Qualify applicants for a driver's license and Colorado  by determining applicant's needs and eligibility.
• Assess authenticity of documentation by comparing applicant's statements with available data.
• Collect and account for money received for all documents issued. (This includes maintaining a cash drawer, counting cash, and balancing receipts)

This position reports onsite at the Parker Driver License Office, located at 17924 Cottonwood Dr, Parker CO 80134 . May be required to travel and work between multiple Driver License Offices.

The successful candidate will be required to sit and stand for long periods throughout the day.

This posting is only open to residents of the State of Colorado at the time of submitting your application. Applicants may be ineligible to apply for this position and subsequently disqualified if they do not have a Colorado address and a Colorado State issued Driver's License at the time of application.

Technician I (H4M1IX
)

• 1 year of experience in a customer service role.

• College or university coursework in Business Administration, Accounting, Public Administration, Management, Information Technology, or similar field may substitute for the required experience on a…