Housing Coordinator

Job Title:

Housing Coordinator

Description

Second Chance Center’s Housing Coordinator assists individuals that have developmental disabilities, mental health, physical disabilities and substance abuse disorders, in the process of applying and qualifying for affordable housing. All client partners hold Colorado State Housing Vouchers, Housing Coordinators assist with maintaining and managing the Housing Choice Vouchers. Working actively to increase housing opportunities for individuals experiencing homelessness and assist with additional supportive services.

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• Complete intake, needs assessment, and case management documentation.
• Maintain client records, case notes, and supportive services data in Homeless Management Information System (HMIS) database.
• Assist clients with housing searches, apartment applications, lease agreements, and move-in expenses.
• Facilitate housing retention by supporting lease renewals, re-certifications, and accommodations.
• Assist clients in identifying goals for housing stability and to ensure long-term retention.
• Help clients budget and plan for move-in expenses including the security deposit and first month’s rent. This may require applying for various programs that offer financial assistance for move-in expenses.

• Identify and present suitable housing options for clients.
• Collaborate with landlords/property managers to expand affordable housing availability.
• Keep updated waitlist information and housing opportunities.

• Represent SCC professionally in community and housing meetings.
• Organize client workshops and housing advocacy efforts.

• Demonstrated ability to establish rapport and maintain engagement with participants.
• Strong verbal and written communication skills.
• Excellent interpersonal and client service skills.
• Strong organizational skills with attention to detail.
• Proficiency in Microsoft Office (Word, Excel, Outlook) and the ability to learn and use other required software programs at an intermediate to advanced level.
• Experience working directly with systemically marginalized populations.
• Reliable transportation to commute to work and other locations as needed.
• Valid Colorado Driver's License.
• Ability to manage priorities effectively in a dynamic environment.
• Commitment to SCC’s mission and the principles of diversity, equity, and inclusion.

• Experience working with re-entry populations.
• Experience in community navigation and service coordination.
• Understanding of trauma-informed and strengths-based care management practices.
• Fluency in Spanish and/or Arabic is a plus.
• Experience in de-escalation and conflict management with clients.

• A bachelor’s degree in healthcare management, sociology, psychology, social work, human services, or a related field, or equivalent work experience.
• At least 2 years of work experience in a related field.
• Preferably, 2 years of direct client care experience.
• Experience in database entry and/or reporting.
• Knowledge of HIPAA practices and regulations.
• Knowledge of various benefit assistance programs (e.g., Medicaid, Medicare) and their eligibility requirements.

• Prolonged periods of sitting at a desk and working on a computer.
• Occasionally required to stand, walk, sit, and use hands and fingers to handle or feel objects, tools, or controls.
• Occasionally required to reach with hands and arms, climb stairs, talk, or hear.
• Occasionally required to lift or move office products and supplies, up to 20 pounds.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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• The pay rate for this position is $24.04 per hour.
• Competitive pay commensurate with education…