Accessibility Services Coordinator

POSITION SUMMARY

Reporting to the Director of Accessibility Services, the Accessibility Services Coordinator is responsible for coordinating disability accommodations and support services for students with disabilities in compliance with the Americans with Disabilities Act (ADA) and Sections 504 and 508 of the Rehabilitation Act. This position works collaboratively with students, faculty, staff, and external partners to ensure equitable access to educational opportunities and to promote inclusive learning environments across the institution.

The Accessibility Services Coordinator provides case management and accommodation support services for students with disabilities, including determining eligibility, reviewing documentation, authorizing accommodations, maintaining confidential student records, and supporting student retention and persistence. The position also serves as a resource to faculty and staff regarding disability accommodations, universal design principles, accessibility practices, and disability-related support services.

The Coordinator is expected to demonstrate strong customer service, communication, problem-solving, and crisis management skills while maintaining professionalism, discretion, flexibility, and confidentiality. This position advocates for inclusive practices and supports the institution’s commitment to diversity, equity, inclusion, and student success.

The Community College of Aurora serves our diverse community by providing high-quality instruction and support services to prepare students for transfer and employment. We are particularly interested in applicants that demonstrate a commitment to working with individuals and groups from diverse identities, including but not limited to: socioeconomic, cultural, sexual orientation, gender identity expression, disability, multilingual learners, veterans, non-traditional, race and ethnic backgrounds.

More than 20 different languages and 60 countries are represented  addition to traditional degree and certificate programs, CCA offers non-credit professional development courses, customized training, and economic and workforce development resources to employer partners and individual professionals seeking to enhance the capacity and productivity of their workforce or individual knowledge and skills. The college centers diversity, equity, and inclusion and we actively seek to employee partners who want to join us in working to reducing outcome gaps among our diverse student population.

• Work directly with students to gather documentation, conduct intake appointments, determine eligibility for services, and coordinate reasonable accommodations and support services aligned with applicable laws, best practices, and individual student needs.
• Review and assess disability documentation, testing, and diagnostic evaluations for apparent and non-apparent disabilities to ensure compliance with institutional guidelines and state and federal disability laws.
• Provide ongoing case management, advocacy, and holistic support to students with disabilities, including assistance with learning strategies, self-advocacy, onboarding, retention, persistence, completion, and transfer.
• Support students utilizing assistive technology and collaborate with students requiring specialized accessibility services and resources.
• Maintain accurate, timely, and confidential student records, case notes, and departmental documentation while exercising sound judgment, professionalism, and discretion in sensitive or crisis situations.
• In partnership with the Director, coordinate, implement, monitor, and assess accommodations and accessibility support services to promote equitable access and student success.

• Serve as a resource to faculty, staff, students, and the campus community regarding disability accommodations, accessibility practices, ADA/504 compliance, inclusive learning environments, and accommodation implementation processes.
• Collaborate and consult with faculty, Executive Director of Student Advocacy, the Dean of Student Success, and campus departments to support effective accommodation implementation, classroom accessibility, student support strategies, and referrals to campus and community resources.
• Advocate for universal design and inclusive instructional practices by educating faculty and staff on their responsibilities related to supporting students with…