Assistant Manager; South Chambers Road

Job Description

This position entails the following responsibilities:

• Answering the phone or assisting carryout customers in a polite and courteous manner while being helpful and knowledgeable of the menu.
• Being in perfect image according to standard.
• Knowing and demonstrating customer WOW steps:
  • Apologize
  • Give them what they want
  • Give them something extra
• All pizza makers must count pepperoni and ham on every order every day, no matter the topping amount when ordered.
• No one is allowed to clear pizzas before it is ready to place in the oven.
• Drivers must have $1 in coin change on every delivery.
• Drivers must say “Let me get your change” on every order no exception.
• No one is allowed to carry more than $20 while on the clock, including personal money.
• No one is allowed to have a pocket knife or any weapon while working.
• Driver vehicles are to be neat, clean, and in a positive image while working.
• Drivers are not to be routed early or checked in early from delivery.
• Pizza makers must wash hands prior to making products.
• Only proper procedure for products is allowed.
• Every driver must have completed Safe Delivery CBT.
• Every order is to be repeated for accuracy and name and address confirmed.
• Responsible for all results in assigned stores.
• Insuring food, labor, and service goals are within goal.
• P&L review with direct supervisor each month.
• Minimum 50‑hour work week with one day off and one on‑call day.
• Insuring all stores meet or exceed minimum TIPS and Domino’s Pizza Standards.
• Insure all stores are staffed and that all team members are trained.
• Repair and maintenance in all stores is maintained.
• For insuring all new products or ideas are implemented seamlessly.
• Insuring all stores run at a minimum 4‑star level.
• Self OER’s performed the first week of each period and appropriate corrections are made.
• Evaluations and raises are completed as needed, and paperwork and D.O. notified.
• Follow through of all assignments as well as insuring all reports and paperwork are turned in timely.
• All reports and paperwork at the store level are complete and accurate.
• Knowledge of all product and operational standards.
• All safety and security procedures are followed and equipment is in working order.
• Store budgets maintained.
• All school lunches are prepared and delivered within standards needed by school.
• Provide accurate and detailed accountability and insure a paper trail exists.
• All equipment is available and utilized correctly.
• Inventory checks performed on each store each month.
• Systems checklist and visit books utilized, in place, and used.