Freight Brokerage Logistics Coordinator

Freight Brokerage Logistics Coordinator

About Company Established in 1998, United Transportation Services has emerged as an industry-leading full-service logistics provider. We have an outstanding reputation industry-wide with clients and vendors because of the amazing work we do. We can only provide this high caliber of service with an excellent team on board. Our commitment is not only to hire great people who are naturally able to excel, but to also reward our employees with lasting careers, a great work environment, and excellent compensation for their effort.

About Role At United Transportation, we believe communication, partnering, and management are the keys to building trust, confidence, and long-term relationships with clients and carriers. As a Freight Brokerage Logistics Coordinator, you will provide exceptional customer service to both clients and carriers. You will have the opportunity to collaborate with all involved parties to track, manage, and proactively troubleshoot shipments and shipping projects.

Additionally, the right person for this role would be tech-savvy, adaptable in high-stress situations, and have excellent follow-through skills. Are you detail-oriented, able to effectively multi-task in an energetic and progressive, high-paced environment with upward opportunities? We invest in our team with great training. There are real opportunities for raises and bonuses. If you are looking for a place to create a lasting career, where your hard work will be appreciated and financially rewarded, apply to come build a long-term career with us!

Duties of the Role Include, but are not limited to:

• Coordinate third-party transportation shipments and deliveries
• Use various apps and software to schedule routes, manage/calculate loads, and coordinate arrivals/departures
• Manage relationships with clients and vendors, including managing a high volume of emails daily (potentially 500+ a day)
• Problem-solve issues, such as delays, breakdowns, etc.
• Maintain working knowledge of regulations and other relevant rules/laws
• Negotiate rates and other planning accommodations to meet client needs
• Collaborate with team members to accomplish goals and objectives
• Research and other planning & organizational duties as required

Required Experience:

• Minimum of 1- 3 years of logistics customer service and/or carrier sales required
• Experience using strong computer skills in a fast-paced environment required
• Proficiency with Microsoft Office (Excel, Word, and Outlook) and basic computer skills required

Ideal Skills & Traits Include, but are not limited to:

• Excellent verbal, written, and customer service communication skills
• Highly organized with outstanding attention to detail and project management skills
• Self-motivated, independent, and tech-savvy with strong computer skills
• Flexible, adaptable, follow-through skills, and able to handle high-stress situations with a sense of urgency
• Able to both follow procedures and think outside the box to solve problems

Hours & Compensation:
Full-time, in-office, Monday - Friday, 6:00 am - 3:00 pm Salary range is $52,000 - $55,000, depending on your experience Medical and dental benefits 401k with 50% match option PTO plus paid holidays Bonus opportunities