Special Census Field : Reps, Supervisors & Clerks

The City of Aurora is posting this position on behalf of the U.S. Census Bureau who is accepting applications for various roles to support a Special Census in the City of Aurora, IL.

Duties:

• Performs incidental typing of transmittals, letters, office records, forms, and other documents.
• Performs administrative activities and assists other staff members.
• Reviews payroll timesheets submitted and keys time and attendance data.
• Maintains personnel files and records, manuals, and instruction books.

Qualifications:

• Must have a typing proficiency of at least 40 words per minute with three or fewer errors in a five‑minute writing sample.
• Must have one year of general experience. General experience is defined as progressively responsible clerical, office, or other work; or 2 years education above high school.

Duties:

• Leads a team of Field Representatives responsible for conducting interviews primarily in person (door to door) and when requested may conduct phone interviews to collect data.
• Leverages general guidance, previous training, experience, and resource material in directing Field Representatives to resolve issues.
• Assists with the training of Field Representatives.
• Evaluates, monitors, and mentors Field Representative performance through performance metrics on the job observations.
• Conducts supervisory and administrative duties.

Qualifications:

• Must have one year of specialized experience.
• Must have experience in the following areas: (1) interviewing clients, respondents, and/or customers to gather and obtain data in person and/or by telephone, (2) completing work assignments in accordance with production or progress standards, (3) experience applying procedural guidance and/or training to address complex or unusual problems.

Duties:

• Conducts interviews primarily in person (door to door) and when requested may conduct phone interviews to collect data.
• Communicates with respondents, supervisors, and other persons as appropriate.
• Understands Special Census materials in order to explain the purpose, ask questions as worded on the questionnaire and enters accurate and complete information onto Special Census forms.
• Canvas and travel around an area in an organized manner to find and verify living quarters.

Qualifications:

• Must have one year of general experience. General experience is defined as progressively responsible clerical, office, or other work; or 2 years education above high school.

Please note the City of Aurora is not affiliated with the hiring entity and is not involved in the recruitment or selection process.