Medicaid Digital Stakeholder Manager

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.

As a Medicaid Digital Stakeholder Manager, you will play a critical role in connecting strategy to execution, ensuring stakeholder priorities are clear, work is structured, and teams are aligned to deliver meaningful digital outcomes for Medicaid members. This role sits at the center of business, product, and technology‑owning stakeholder engagement, intake management, and meeting governance‑while helping shape and drive forward the Medicaid digital strategy.

If you're highly organized, thrive in fast‑paced environments, and take pride in bringing clarity to complexity, this role is for you.

• Partner with Medicaid business and digital leaders to define, align, and advance digital priorities
• Connect stakeholder needs, member insights, and business goals into clear, actionable strategies
• Ensure all work is aligned to Medicaid digital strategy, enterprise priorities, and member experience outcomes

• Serve as the single point of contact across business, product, technology, and operations teams
• Build strong, trusted relationships and ensure stakeholders are informed, aligned, and engaged
• Act as the bridge between strategy and delivery‑ensuring clarity and continuity across teams

• Own the end‑to‑end intake process for Medicaid, from submission through prioritization and readiness
• Ensure all work is documented, and aligned to strategic goals and roadmap priorities
• Maintain a clear and transparent pipeline of work tied to business value and impact

• Track initiatives from intake through delivery, ensuring alignment to timelines, milestones, and strategic outcomes
• Provide clear, concise updates on progress, risks, and dependencies
• Proactively identify and resolve gaps to keep work moving forward

• Bring organization and discipline to complex, fast‑moving work streams
• Maintain centralized trackers, documentation, and communication artifacts
• Continuously improve processes to drive efficiency, clarity, and execution excellence

• 7+ years of experience in stakeholder management, product operations, program management, or related roles
• 7 years of experience supporting strategy, intake management, and cross‑functional execution, acting as the bridge between strategy and delivery‑ensuring clarity and continuity across teams
• 7+ years of experience with the ability to manage multiple priorities simultaneously
• 5+ years of experience with Medicaid or government healthcare programs
• 5+ years of experience ensuring monthly results and roadmap are in a constant state of readiness to share with BU partners, Enterprise leaders, marketing teams and other key stakeholders
• 3+ years of experience reviewing and aligning the rolling 4‑quarter roadmaps with product leaders, in preparation for monthly product review meetings
• 3+ years of experience coordinating and leading Medicare specific demos for key stakeholders
• 3+ years of experience managing team accountability to build the product on schedule and communicating status/risks appropriately
• 3+ years of experience establishing and overseeing the plans, monitoring and organizational approach between business units that result in consistently great products

• Familiarity with digital products and agile delivery models
• Strong analytical and problem‑solving capabilities
• Proven ability to work in a fast‑paced, matrixed environment
• Self‑starter mindset with strong ownership and accountability
• Strong communication skills with the ability to influence and drive alignment across teams

• Bachelor's degree or equivalent work experience

The…