Product Manager

Responsibilities

• Define product outcomes and Objectives and Key Results (OKRs), break down work into actionable steps to facilitate product discovery, design, development, and delivery.
• Manage an end-to-end product lifecycle by implementing a Now, Next, and Later framework that captures a rolling 12-month product roadmap.
• Stay abreast of industry trends, competitive landscape changes, recommend new technological trends, and innovative products/features to the teams.
• Partner with key stakeholders to identify and prioritize new features and enhancements and record them in Jira.
• Influence product decisions by providing consultation and direction to stakeholders.
• Identify, analyze, and interpret new requests using various kinds of techniques to meet customer and internal stakeholder needs and requirements.
• Talk to customers to understand pain points, new feature opportunities, showcase product capabilities and go-to-market strategies.
• Work with various partners to create screen prototypes/wireframes, gather feedback, and adjust to optimize performance.
• Work with the Agile Development Team and Scrum Master, lead backlog planning and grooming, and support Release planning.
• Maintain the sprint backlog: refine, estimate, and prioritize work.
• Collaborate with BSAs, developers, testers, and UX to clarify requirements.
• Participate in daily standups, sprint reviews, and retrospectives.

• Bachelor’s degree in Business Administration, Computer Science, Engineering, Information Systems, or related disciplines.
• 4+ years of experience as a product manager/owner.
• Experience in the financial services or banking industry is a plus.
• Experience with Agile and/or SAFe (Scaled Agile Framework) in a product owner role.
• Track record of creative and strong problem-solving and ability to thrive in a cross-functional and virtual environment.
• Strong customer centricity to implement strategies and techniques used to ensure that customers and internal business partners have a positive experience with Great America products and services at every touch point.
• Ability to anticipate shifting market priorities, internal and external customer needs in a manner that consistently adds value.
• Ability to deep dive and lead complex product discovery, requirements gathering & design sessions.
• Ability to plan and sequence work that captures dependencies and synchronizes resources to achieve business results using key performance indicators.
• Strong presentation & communication skills (verbal and written).
• Passion for learning about new technologies and identifying ways to drive innovation.
• Advanced knowledge of the Microsoft Office Suite.