Liquidity Product Manager

• Serve as the end-to-end product owner for deposit account products and features, defining strategic priorities, managing the product roadmap, and identifying opportunities to improve client satisfaction, operational effectiveness, and business growth.
• Evaluate existing client and operational processes, identify pain points, and lead process re-engineering efforts to improve efficiency, scalability, controls, and overall client experience.
• Partner with Legal, Compliance, Risk, Audit, and Business Controls teams to establish and maintain a robust product governance framework, including product risk assessments, controls, procedures, issue remediation, and regulatory compliance.
• Lead product enhancements and new feature development from concept through implementation, developing business requirements and coordinating with Technology and Operations teams to deliver strategic initiatives.
• Coordinate across Sales, Service, Operations, Technology, Treasury, Finance, Legal, Compliance, and Risk teams to deliver product objectives and ensure operational readiness for product changes.
• Maintain product procedures, operating guidance, training materials, client disclosures, and governance documentation to support consistent product management and execution.
• Develop and utilize product metrics, reporting, and analytics to monitor performance, operational effectiveness, risk indicators, and opportunities for improvement.
• Ensure Liquidity Specialists and Client Coverage teams have clear product guidance, training, and support materials to effectively position products and deliver a consistent client experience.

• Experience in product management or deposit account oversight within transaction banking or treasury services
• Ability to breakdown problems, develop collaborative solutions, and drive results
• Experience developing and maintaining product policies, controls, and procedures
• Experience delivering and leading cross functional projects
• Excellent written and verbal communication skills, including the ability to simplify complex regulatory or operational concepts for broad audiences
• Intellectual curiosity and problem solving skills
• Must think strategically and make sound judgment calls
• Collaborative working habits
• Comfortable interacting with senior colleagues
• Understanding of Treasury Management (Global Payments Solutions) business
• Proficiency in MS Office, Word, Excel and PowerPoint to support analytical and presentation needs.

Demonstrates expertise in product management for deposit account products, focusing on strategic prioritization, process re-engineering, and regulatory compliance. Proficient in developing product policies and leading cross-functional projects to enhance client satisfaction and operational effectiveness.

• Product Management
• Deposit Account Oversight
• Regulatory Compliance
• Cross-Functional Project Leadership
• Treasury Management

• Product Roadmap Development
• Process Re-Engineering
• Product Metrics and Analytics
• Business Requirements Development
• Operational Effectiveness

• Excellent Communication Skills
• Problem Solving
• Collaborative Working Habits
• Intellectual Curiosity
• Strategic Thinking

• Transaction Banking
• Treasury Services
• Product Governance Framework
• Client Experience
• Operational Readiness

• MS Office
• Word
• Excel
• Power Point