CashPro Service Product Manager I

Responsibilities

• Supporting end-to-end ownership of the digital service user experience
• Define business requirements for new feature development, oversee feature launch, define/monitor/report on success metrics
• Identify and create plans for product development, researching new capabilities
• Leverage data and metrics to inform business decisions, using reports to build business cases for initiatives
• Create and deliver presentations demonstrating Cash Pro Reporting features and represent the broader Cash Pro organization in internal and external forums
• Manage projects end-to-end through the product lifecycle
• Conduct market research, monitor industry trends, and changes in regulatory requirements

• A minimum of 5 years of relevant work experience
• Undergraduate degree required
• Background in Global Payments and Treasury Management/Cash Management
• Strong understanding of payments processing lifecycle for major payment types such as ACH, Wires, and Real Time Payments
• Comfortable with analyzing large data sets, using the results to support decision making
• Experience with digitizing service and bank account management features
• Experience with Reporting & Data applications, product management and development, Agile development methodologies and supporting systems
• Knowledge and understanding of Tableau, experience with writing/reading/running SQL queries