Cage Shift Manager

Cage Shift Manager

The Cage Shift Manager is responsible for supervising staff and the overall daily management of a designated shift in the Cage Department. They support, administer, and manage operational goals and monitor the achievements of performance and profit objectives.

• Assists in creating effective and efficient schedules
• Responsible for assisting in the budget process for the department and providing recommendations
• Enthusiastically supports, actively promotes, and demonstrates superior customer
• Responsible for securing the integrity of all assets and oversees balancing of all cage banks on assigned shift
• Review and approve cage documentation based on established levels of authorization in absence of Manager on assigned shift
• Responds to guest inquiries while monitoring and applying service recovery within authorized levels
• Conduct investigations into variances, violations of internal controls, and violation of reporting requirements
• Secures the integrity of all assets and oversees balancing of all cage banks
• Review and approve cage documentation based on established levels of authorization in absence of Manager on assigned shift
• Prepare/review currency transactions reports
• Verify vault accountability at end of shift
• Verify credit line availability
• Review of multiple transactions logs for accuracy
• Verification of main bank and window cashier drawers
• Authorizing checks
• Prepare customer deposit and safekeeping log
• Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management
• Ensures all staff are trained and follow CTR and SARC procedures; responsible for making sure all paperwork is completed and reported in accordance with established compliance procedures

• Must be at least 21 years of age
• Associate’s degree (A.
  
  A.) or equivalent; or two to four years related customer service experience and/or training; or equivalent combination of education and experience
• Must have Casino Cage leadership experience.
• Must be proficient in computer knowledge to include keyboarding skills, all Microsoft Office applications, email usage, and database, spreadsheets, and word processing software
• Must have excellent verbal and written communication skills
• Flexible to work all shifts including holidays, nights, weekends, and overtime as business needs dictate

Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well‑being. Specific benefits—such as day‑one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Starting at $66,560.00 annually, based on experience

Equal Opportunity Employer