Senior CSM Leader — Premier Accounts & AI Adoption
Listed on 2026-09-30
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Business
Customer Success Management, Client Relationship Management
Relativity is seeking a Lead Customer Success Manager to oversee Premier Tier accounts, coaching teams and shaping AI-driven adoption in complex legal workflows. You will lead ROI analyses, executive business reviews, and strategic change management across multi-stakeholder organizations.
With 7–10 years in senior customer success or strategic account roles, you will drive adoption, renewals, and expansion while building scalable playbooks and governance models for the team.
We invite applications for the Senior CSM Leader — Premier Accounts & AI Adoption position located in IL, United States.
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This posting is for the Senior CSM Leader — Premier Accounts & AI Adoption role at Power To Fly , based in IL, United States.
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