Customer Service Supply Chain Coordinator; CIC; f/m/d
Listed on 2026-05-23
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Customer Service/HelpDesk
Office Administrator/ Coordinator, Customer Service Rep, HelpDesk/Support
Freudenberg Home and Cleaning Solutions is a leading global supplier of branded cleaning systems and household & laundry care products. The company employs more than 3,800 people and hosts a global distribution network.
Some of your Benefits Health Insurance Vacation Paid HolidaysLocation:
Aurora, IL
Hybrid Work
Trip origin:
Freudenberg Household Products LP (USA)
The expected salary range for this position is $28-$30 USD hourly, depending on skills, experience, and qualifications. In addition to base pay, this position may be eligible for a performance-based bonus. We offer a comprehensive benefits package that includes medical, dental, and vision coverage; 401(k) retirement savings with company match; paid time‑off and holidays; and parental leave.
Customer Service Supply Chain Coordinator (CIC) (f/m/d) Qualifications- Bachelor's Degree preferred;
High School diploma or equivalent required. - At least 2 years of experience in production customer service or a relevant supply chain role supporting a manufacturing or production-based company.
- Strong knowledge of ERP-based programs (SAP strongly preferred), as well as EDI and MS Office (particularly Excel).
- Ability to make important decisions in a fast‑paced environment that affect company metrics and have financial implications.
- Must be able to multi-task and work on multiple projects at one time.
- Problem solving skills, including the ability to diffuse situations and immediately offer solutions.
- Flexibility for minimal travel (typically twice/year), including Canada.
- Ability to work a hybrid schedule with 3 days/week on‑site (Aurora, IL, 60502).
The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.
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