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Travel Services Consultant

Job in Aurora, Kane County, Illinois, 60504, USA
Listing for: Hopesglobalgetaways
Full Time position
Listed on 2026-05-30
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM, HelpDesk/Support, Bilingual
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

Hopes Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We partner with top global travel brands to design seamless, memorable travel experiences for clients worldwide.

Our mission is to help travelers plan unforgettable vacations while offering flexible, remote opportunities for individuals who are passionate about travel and customer service.

Overview

We are currently adding new team members to our remote travel support group and are seeking individuals interested in becoming Travel Services Consultant. In this role, you'll help clients explore travel possibilities, organize trip details, and assist with coordinating reservations for a wide range of vacation experiences.

This position is ideal for individuals who enjoy working with people, learning about destinations, and supporting clients through the travel planning process while working independently from home.

Responsibilities
  • Guide clients as they review vacation options such as resorts, cruises, guided tours, and activity packages
  • Assist with researching destinations and comparing travel arrangements based on client needs
  • Provide helpful suggestions to support informed travel decisions
  • Communicate with clients through phone conversations, email, and online messaging tools
  • Coordinate reservation requests through approved supplier systems
  • Stay informed about current travel opportunities, supplier updates, and promotional offers
  • Support clients throughout the planning process from inquiry through confirmation
What We're Looking For
  • Interest in travel coordination, customer-facing support, or service-based roles
  • Strong interpersonal communication skills
  • Ability to stay organized and manage tasks independently in a remote environment
  • Comfort using online tools and web-based platforms
  • Reliable high-speed internet access required
Benefits
  • Work remotely with a flexible schedule
  • Structured onboarding with continued mentorship
  • Access to professional travel booking systems and partner resources
  • Eligibility for travel-related discounts and performance incentives
  • Opportunities to grow into advanced roles within the organization

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