Client Service Specialist

Job Description

Join Our Team as a Part-Time Client Service Specialist at Peoria Charles Schwab

Are you a high energy person passionate about providing top-notch customer service? Do you thrive in a dynamic and growth-oriented environment? Do you want to earn above-market compensation? If so, we have the perfect opportunity for you! The Peoria branch of Charles Schwab is on the lookout for a talented and motivated part time Client Service Specialist to join our expanding team at the franchise of Charles Schwab in Peoria, IL.

Why Charles Schwab?
At Peoria Charles Schwab, we’re dedicated to delivering innovative financial solutions that make a real difference in our clients’ lives. We are a locally owned franchise allowing us to deliver world class finanical services to our community at a fraction of the market cost. Our commitment to excellence and client-first approach has driven our growth and success. Now we're looking for a part time Client Service Specialist who shares our passion and dedication.

• Engaging with Clients:
  Provide friendly, professional support to clients over the phone and in-person, ensuring their needs are met with the best possible solutions.
• Ownership & Resolution:
  Take charge of client issues from start to finish, demonstrating your problem-solving skills and commitment to client satisfaction.
• Proactive Outreach:
  Conduct outbound calls to engage with our client base, fostering strong relationships and ensuring client retention.
• Office Stewardship:
  Open and close the office on scheduled days, maintaining a professional and welcoming environment for our clients.
• Client Advocacy:
  Serve as an advocate for our clients, connecting them to appropriate Schwab resources and reinforcing our service boundaries.

Education: A bachelor’s degree in Communication, Finance, Economics, or a related field is preferred but not required.

Experience: Previous customer service experience is essential.

Skills:

• Excellent communication and organizational skills.
• Proficiency in handling multiple computer applications.
• Adaptability to market and business changes.
• Strong influencing and client engagement skills.

• Growth Opportunities:
  We're committed to your professional development and offer opportunities for career growth within our client services department.
• Collaborative Team Environment:
  Join a supportive and collaborative team that values your contributions and encourages innovation.
• Dynamic Work Environment:
  Enjoy working in a dynamic office environment with occasional travel for events.

• Competitive Compensation:
  Pay range of $26-32/hour based on skill and experience with performance-based bonuses.
• Professional Development:
  Access to continuous learning and training opportunities.
• Inclusive Culture:
  Be part of a company that values diversity and inclusion.

Ready to Make an Impact?
If you're eager to join a high-performance, high-energy company and make a real difference, we want to hear from you! Apply now to become a part of the Schwab Company family and embark on a rewarding career journey with us.

Send your resume and cover letter to

Join us our franchise and take the next step in your career!