Customer Service Representative

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Training & development

Our growing business is looking for a skilled problem solver to join our team as a Customer Service Representative. We need an enthusiastic individual who can listen to customer service issues and then offer a unique and innovative solution to each problem. The successful candidate for this role will have a strong command of Lindsay Windows policies, and be well‑trained in product knowledge that can be critical for offering quick and accurate assistance to customers.

• Answers incoming customer calls regarding product questions, service questions and general client concerns
• Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every customer
• Input orders with 100% accuracy
• Work with the sales team to stay updated on product knowledge
• Impact the company’s bottom line by problem‑solving

• Must be 18 years of age or older
• 3-5 years customer service experience
• Building or construction experience helpful
• Ability to remain professional and courteous with customers at all times
  
  Excellent verbal and written communication skills

Must be willing and able to work from our office in North Aurora daily!