Customer Service Representative - State Farm Agent Team Member
Listed on 2026-06-06
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Customer Service/HelpDesk
Customer Service Rep, Bilingual
Customer Service Representative – State Farm Agent Team Member
Full Time in Southwest Suburbs/Chicagoland Area - IL
- Bonus based on performance
- Health insurance
- Opportunity for advancement
- Paid time off (vacation/ personal/ sick/ volunteer days)
- 401(k) matching
- 401(k)
- Free food & snacks
- Training & development
- Competitive salary
- Dental insurance
- Flexible schedule
- Retirement plan
- Growth potential
Angelika Kipta – State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as Customer Service Representative – State Farm Agent Team Member. Our ideal candidate is highly organized, detail‑oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
Responsibilities- Greet customers warmly in person and over the phone, directing them to the appropriate team members.
- Manage appointment scheduling and office communications.
- Assist in handling incoming inquiries and maintaining customer records.
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
- Provide excellent customer service and follow up on customers' needs.
- Support the team with various administrative tasks and projects.
- Previous experience in a receptionist or customer service role.
- Communication and interpersonal skills.
- Organizational and multitasking abilities.
- Comfortable with engaging in sales conversations.
- Basic computer skills, including Microsoft Office and CRM systems.
- Property & Casualty Insurance license required for advancement.
Compensation: $18.00 – $25.00 per hour
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