Guest Services –Children’s Discovery Museum
Listed on 2026-07-24
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Customer Service/HelpDesk
Bilingual, Retail Associate/ Customer Service, Customer Service Rep
Salary: $15.00 Hourly
Location : IL 61761, IL
Job Type: Part-time
Job Number: 20000
Department: Cultural Arts – Part-Time
Opening Date: 10/27/2025
Closing Date: 3/1/2026 5:00 PM Central
The CDM Guest Services Team act as one of the main points of contact between the museum and museum guests. Guest Services are integral to the museum visit in a number of capacities; they help to maintain a safe and clean environment for play, and they model fun and engaging play behaviors for both young and adult patrons. The main objective of Guest Services staff is to facilitate safe and memorable museum visits for CDM guests throughout the year.
Shift hours are:
Monday 8:30-12:30;
Tuesday, Wednesday and Saturday 8:30-1:00 and 1:00-5:30;
Thursday and Friday 8:30-2:30 and 2:30-8:30;
Sunday 12:30-5:30
- Interacting with Museum guests and engaging in purposeful play experiences
- Maintaining the Museum’s cleaning and sanitation schedule for exhibits
- Supervising and working with volunteers
- Assisting with education programs, special events and other museum related activities
- Past experience working with children
- Team player with outgoing personality
- Self motivated and dependable
The Town of Normal is an Equal Opportunity Employer. The Town does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected characteristic in accordance with applicable federal, state, and local laws.
The Town of Normal does not use artificial intelligence to screen applications.
There are no benefits for temporary positions.
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