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HR Helpdesk Pro — Resolve Inquiries & Update
Job in
Aurora, Kane County, Illinois, 60504, USA
Listed on 2026-07-24
Listing for:
Ryder System, Inc.
Full Time
position Listed on 2026-07-24
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Ryder System, Inc. in Springfield, IL seeks a Contact Center Representative to triage and resolve employee inquiries via inbound calls and chats.
You will document cases, escalate where needed, and contribute to the knowledge base while upholding strong communication and organizational skills. The role requires a HS diploma with HR or related field experience preferred, plus familiarity with Service Now or Salesforce, and a proactive, detail-oriented mindset.
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