Adult Services Associate

Hours: 20 hours/week (non-exempt) including 2 evenings and weekend rotation

Pay: range begins $16.53, depending on skills and qualifications

Benefits: IMRF (IL Municipal Retirement Fund), paid time off, tuition reimbursement, employee assistance program (EAP), and optional deferred 457b compensation plan with employer match

Messenger Public Library is hiring! We’re looking for a positive, team-oriented individual who loves helping people and isn’t afraid to jump in where needed.

This part-time position offers the chance to work directly with the public at our Adult Services desk, assisting adult patrons with a variety of needs—from helping make copies and navigate library technology to finding the right book for fun reading or research. You’ll learn the ins and outs of public library service while collaborating closely with knowledgeable and supportive staff.

This 20-hour per week role includes evening, weekend, and some daytime hours and reports to the Adult Services Department Head.

Some of the main job duties:

• Staff the public service desks to welcome children, teens, and adults
• Provide research and technology assistance in person, by phone, and by email
• Share book suggestions for a wide range of ages and interests
• Assist with using a computer, printer, copier, or scan and fax station
• Instruct in how to access online resources, including eBooks and eAudiobooks
• Assist with administrative tasks and department projects, including compiling reports and statistics
• Assist with programming, collection maintenance, and book displays
• Bachelor's Degree, LTA, or minimum 2 years of experience in customer service
• Fantastic communication and customer service skills
• Attention to detail and organization
• Ability to work both collaboratively and independently
• Experience in current technology and the ability to provide basic instruction to patrons
• Comfort working with people with diverse backgrounds, abilities, and ages
• Commitment to bringing the principles of equity, diversity, inclusion, and accessibility to your everyday work
• Spanish-language skills are highly desired
• Experience working in public libraries
• Experience working with technology

Schedule:

• Evening shifts (typically 2 nights/week from 5-9 pm)
• Weekend availability (typically 2-3 shifts/month)
• Schedule averages 20 hours/week (a mix of 6 or 4 hour shifts)
• The schedule is based on the library's needs and could change if and when needed.

The mission of the Messenger Public Library is to inform, connect, and enrich the community of North Aurora. As such, our library celebrates inclusion and is committed to equal-opportunity employment. We believe our work benefits from the diverse perspectives of our employees. The Messenger Public Library is an equal-opportunity employer.

Messenger Public Library
113 Oak Street
North Aurora , IL 60542

Messenger Public Library, Kane County

Schedule:

Evening shifts (typically 2 nights/week from 5-9 pm)
Weekend availability (typically 2-3 shifts/month)
Schedule averages 20 hours/week (a mix of 6 or 4 hour shifts)
The schedule is based on the library's needs and could change if and when needed.