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NA Customer Service Ops Supervisor – Hybrid
Job in
Aurora, Kane County, Illinois, 60505, USA
Listed on 2026-07-27
Listing for:
Freudenberg Home and Cleaning Solutions
Full Time
position Listed on 2026-07-27
Job specializations:
-
Customer Service/HelpDesk
Bilingual
Job Description & How to Apply Below
Freudenberg Home and Cleaning Solutions (FHCS) in Aurora, IL is seeking a CIC Supervisor US/CA/MX to manage key customer accounts, supervise a small team, and drive the Order-to-Cash process across the US, Canada and Mexico. The role collaborates with the SCM Manager and country leads to balance workflow and service levels.
The position requires strong SAP/ERP experience, bilingual English/Spanish, and a hybrid on-site schedule in Aurora, IL with minimal travel assistance for Canada.
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