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Senior Lab Testing Customer Experience Specialist
Job in
Aurora, Kane County, Illinois, 60505, USA
Listed on 2026-08-30
Listing for:
Socket.dev
Full Time
position Listed on 2026-08-30
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Certified Group is seeking a dedicated Customer Service Representative II to support laboratory clients and field sales teams. You will handle complex inquiries across phone, email and in-person channels, ensuring accurate information and timely responses.
Responsibilities include maintaining client profiles, providing pricing and testing information, and collaborating with management to improve service delivery while upholding quality and safety standards.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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