Call Center Communication Coach & Quality Partner
Listed on 2026-09-30
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Customer Service/HelpDesk
Call Center / Support
Hoffenmer Inc. is seeking a confident, passionate Call Center Communication & Quality Coach to join our nationwide DOT compliance team.
You will listen to and review calls, coach agents on communication and tone, and ensure adherence to quality standards in a fast-paced, on-site setting. The role reports to the Co-Owner and Operations Director and requires a Bachelor’s in Communication or English, with strong verbal skills and the ability to give direct feedback.
This posting is for the Call Center Communication Coach & Quality Partner role at Hoffenmer | Federal Applications Processor, based in IL, United States.
This role, Call Center Communication Coach & Quality Partner at Hoffenmer | Federal Applications Processor, could be your next move.
Are you ready to take on the Call Center Communication Coach & Quality Partner role at Hoffenmer | Federal Applications Processor?
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