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Lead CX Design Architect & Strategy
Job in
Aurora, Kane County, Illinois, 60505, USA
Listed on 2026-07-26
Listing for:
Invitation Homes
Full Time
position Listed on 2026-07-26
Job specializations:
-
Design & Architecture
UI/UX Design
Job Description & How to Apply Below
Invitation Homes is seeking a Lead, Design Architect - Customer Experience to own the design and delivery of the customer-facing digital experience. You will drive the strategy across website, mobile app, search, and portal, shaping how customers interact with our tools and workflows.
You will lead design thinking, collaborate across CX, product, and technology, and use AI-assisted methods to prototype and test improvements that impact adoption and satisfaction.
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