Program Management Senior Specialist - Ads Campaign Operations - Gamma

Program Management Senior Specialist

As a Program Management Senior Specialist at Google Operations Center, you will serve as the glue that keeps all elements of an email marketing campaign project together. You will ensure projects are well defined, delivered on time, and meet quality standards.

$103,000 - $131,000 + bonus + benefits.

• Partner with product marketing managers (PMMs) in campaign ideation and intake document formulation
  • Collaborate with PMMs during campaign ideation, gather technical requirements, confirm feasibility, define potential execution timeline
  • Guide PMMs through Campaign Requirement Document creation, ensuring intake documents are completed and comprehensive for the production team
• Project manage campaign development and deployment
  • Kick off and strategically manage campaign production with offshore teams, provide guidance during production, and manage timelines
  • Coordinate with Data Specialists to align data requirements with HTML development, managing minor, non‑substantive HTML updates as needed
  • Communicate production progress to PMMs, facilitate approval of proofs and prototypes, and implement changes after review
  • Flag production issues and proactively seek solutions
• Manage campaign deployment in Gamma and monitor campaign health
  • Actively manage Gamma campaign deployments, lifecycle events (pause, activate, launch), and be the expert on Gamma campaigns
  • Monitor deployment health through Gamma reporting tools and delegate monitoring to relevant specialists
• Troubleshoot and solve escalations
  • Lead resolution of issues on existing or newly deployed campaigns, identifying root causes and coordinating with stakeholders
  • Document issues in blameless post‑mortems, facilitate process adjustments, and mitigate future repetition
• Maintain organization and communication
  • Conduct weekly calls with offshore production teams, attend scrums, and provide project status updates
  • Maintain internal project status trackers and post‑launch quality control sheets
  • Track accurate work progress in Asana
  • Drive innovation and excellence, proactively seeking process improvements (e.g., leveraging generative AI tools)

• Overall 5+ years of experience in project management roles across multiple organizations and cross‑functional teams
• 2–3 years of experience with email marketing in a fast‑paced environment
• Demonstrable experience with marketing automation tools such as Marketo, Eloqua, Marketing Cloud, etc.
• Basic familiarity with HTML sufficient for minor, non‑substantive edits (e.g., punctuation, spacing, formatting)
• Strong, polished, and professional communication skills for stakeholder interaction and production team leadership

• Understanding of marketing operations, processes, and business requirements
• Proactive and curious attitude with strong problem‑solving skills
• Familiarity with generative AI for email marketing content, production, and optimization
• Comfortable operating in a fast‑paced, deadline‑driven environment with rapidly changing priorities and high project volume

• Competitive wages and comprehensive health care (medical, dental, vision)
• Gender‑neutral baby bonding leave, 24–26 week birth‑parent maternity leave, and generous life, accident, and disability insurance minimums
• Onsite employees enjoy free meals and snacks, and fun onsite experiences

Google Operations Center (GOC) is committed to equal employment opportunities regardless of race, creed, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or any other basis protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

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