Lead Engineer - Critical Environments - Union

Lead Engineer – Critical Environments (Union Role)

Supervises and directs operating engineers in the installation, repair, and maintenance of all base building and critical system machinery and equipment. The Lead Engineer ensures 100% uptime, compliance with safety and quality standards, and the effective use of resources.

• Supervise and direct maintenance staff on shift and monitor performance of assigned responsibilities.
• Perform and/or direct the performance of all maintenance departmental service requests, ensuring efficient completion with minimal disruption.
• Identify malfunctioning equipment and determine corrective action to restore satisfactory operating condition.
• Provide training and supervision to expand the capabilities of the operations staff, including hands‑on instruction in basic maintenance, safety, and troubleshooting procedures.
• Supervise and implement the preventative maintenance program, including scheduling, delegating tasks, ordering parts, and maintaining inventory.
• Direct the performance of contracted maintenance work, ensuring timely performance and fulfillment of equipment warranty obligations.
• Maintain, monitor, and perform preventive maintenance on all building systems: fire/life safety, mechanical (HVAC, plumbing, controls), electrical (lighting, UPS, PDU, generators, primary switch gear), emergency backup, and hot water systems.
• Comply with departmental policy for safe storage, usage, and disposal of hazardous materials, and maintain a clean and safe workplace.
• Ensure the availability of an adequate operating inventory of tools and supplies, including preparing purchase‑order requests and performing periodic checks for supplies.
• Effectively manage the engineering team to safely, efficiently, and cost‑effectively operate machinery and systems.
• Maintain the highest level of professionalism, meeting client needs and achieving 100% uptime for engineering teams.
• Oversee contractor activities within the building on behalf of the building, tenants, or operators.
• Keep records of building rounds, readings, engineering logs, and data sheets.
• Provide advance training and notification to contractors regarding critical functions and incident contact response lists.
• Understand and comply with emergency escalation procedures.
• Ensure the Critical Facility Work Authorization process is well understood among staff, engineers, tenants, and contractors.
• Strictly adhere to the Critical Awareness Process, Technical Bulletins, engineering guidelines, and procedures.
• Assist the Chief Engineer with the implementation of Key Performance Indicators and Individual Performance Plans.
• Perform additional job duties as requested.

• Assist Chief Engineers in supervising operating engineers.
• Carry out supervisory responsibilities in accordance with JLL policies and applicable laws.
• Plan, assign, and direct work.

• Hands‑on experience in a data center/critical facility, including UPS systems, emergency generators, and switch‑gear.
• High School diploma or GED equivalent.
• At least 5 years of related experience, including supervisory experience.
• Operating Engineers license (SMA) or equivalent.
• Certification as a Universal Technician for CFCs (or within 90 days of employment).

• Demonstrated verbal and written communication skills.
• Ability to read and interpret safety rules, maintenance instructions, and procedure manuals.
• Ability to read, analyze, and interpret technical procedures or governmental regulations and codes.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before small groups of tenants or employees.

• Working knowledge of Microsoft Office suite (Word, Excel, Outlook, Access) and additional software packages.
• Ability to professionally interact with tenants and contractors.

• Corrigo experience.
• MCIM / Salesforce experience.
• Zendesk experience.
• Service Now experience.
• EPA 608 certification.
• Training in NFPA 70E.

• Walking large campus‑like settings.
• Frequent walking, climbing, bending, kneeling, lifting, stooping, and working/extension…