Financial Services Specialist, Ag & Rural Lending

Financial Services Specialist, Ag & Rural Lending

Are you ready to advance your career with a respected agricultural lending institution and make a positive impact on Missouri communities? If you're proactive, friendly, detail-oriented, and passionate about customer service, this opportunity could be a great fit for you!

At FCS Financial, part of the nationwide Farm Credit System, we take pride in our commitment to agriculture and our members. We provide a supportive work environment that encourages both personal and professional growth.

We’re looking for a motivated and meticulous Financial Services Specialist to join our team in Macon, Missouri. In this role, you’ll work closely with our Loan Officers, interacting directly with our member‑owners, preparing loan packages, gathering personal data, organizing loan documents, and ensuring completeness and accuracy. This position is ideal for someone who values frontline customer interaction and enjoys supporting lending operations.

• Starting Salary: $42,500, with potential for growth based on experience.
• Comprehensive Benefits:
  Enjoy a competitive compensation and benefits package.
• Growth Opportunities:
  We are dedicated to your professional development and long‑term success.

• Education:
  
  Minimum of High School Diploma combined with equivalent professional experience.
• Experience:
  
  Strong attention to detail and the ability to manage complex workflows. Previous experience in a commercial lending or agricultural finance environment is a plus.
• Skills:
  
  Excellent communication and organizational skills, with the ability to multitask and work effectively in a team setting.

The position is open until filled.

This position is located in Macon, Missouri.

Flexible work hours will be considered after the initial training period is complete and based off of the candidates' qualifications and needs.

This position is classified as Non‑Exempt under the Fair Labor Standards Act.

Department:
Marketplace

Reports To:

Customer Services Team Leader – Ag & Rural Lending

Supervises:
None

• Loan Origination, Processing and Servicing (55%)
  • Assists the Financial Services Officers in preparing loan packages that meet procedural and regulatory requirements by:
  • Assisting in the collection of personal and financial data
  • Completing data entry for loan submission
  • Organizing and reviewing data for completeness and accuracy (underwriting/ loan servicing, etc.)
  • Determining and ensuring completion of compliance requirements
  • Preparing loan closing documentation
  • Verifying adequate insurance coverage and local, state and third party required loan documentation
  • Following up on missing or incomplete documentation (i.e., earnings information / financial information, etc.)
  • Completing lien and related legal entity searches, background and financial searches and flood determinations
  • Maintaining electronic file
  • Interpreting and satisfying loan approval conditions and reconciling verifications
  • Completing and submitting documents for various government sponsored loans per program requirements (MoFirst, FSA, etc.)
  • Processing loan servicing action request
  • Post close data review and maintenance
  • Ordering and reviewing title work and appraisals
• Customer Service (15%)
  • Answers the phones and assists walk‑in customers by assessing and interpreting customer needs.
  • Responds to customer request and /or identifies staff member who should respond to customer request.
  • Accepts, identifies and processes loan payments and provides receipts to customers.
  • Provides various other services which may include loan and funds held advances, payoff documentation, ordering drafts and notary services.
  • Provides standard information on rates, products and insurance to customers.
• Account Maintenance (15%)
  • Applies standard processes, policies and procedures to determine actions on various account maintenance activities, which may include:
  • Posting receipts and disbursements daily
  • Monitoring daily, monthly and year end reports to identify and resolve discrepancies
  • Processing incoming and outgoing electronic transfers
  • Making initial customer contact on early delinquent payments
  • Correcting customer account payment or…