AP​/AR Coordinator

Job Overview

Life changing therapies. Global impact. Bridge to thousands of biopharma companies and their patients. We are PCI. Our investment is in People who make an impact, drive progress and create a better tomorrow. Our strategy includes building teams across our global network to pioneer and shape the future of PCI.

• Process and audit customer billings and credits.
• Record payments to customer accounts.
• Manage collection activities.
• Work with customers and Business Units to troubleshoot issues.
• Maintain Accounts Receivable records.
• Update aging and bad debt analysis.
• Maintain customer billing records in the ERP system.
• Issue invoices to customers.
• Post cash received to customer accounts.
• Ensure timely payments by contacting customers and collecting outstanding balances.
• Research account disputes and billing discrepancies, ensuring proper accounting entries for all billing and receipts.
• Partner with Business Units to ensure all orders are properly billed in a timely manner.
• Download daily ACHs, wires, and lockbox payments.
• Manage and audit approved CMRs for proper documentation.
• Create and issue customer credits and rebills as required.
• Maintain data for monthly CMR tracking.
• Create and maintain credit history files.
• Identify risk of bad debt or financial exposure.
• Maintain and distribute daily sales tracking files.
• Perform Accounts Receivable month‑end reporting.
• Assist other Accounting department personnel as required.
• May require overtime and/or weekend work.
• Adhere to all PCI policies, procedures, and rules.
• Update and present applicable metrics reports.
• Perform month‑end reporting and balance sheet reconciliations for related accounts.
• Participate in all regular and required department meetings.

• Bachelor’s Degree in a related field and/or 1–3 years related experience and/or training.
• Basic mathematical skills.
• Intermediate computer skills: ability to perform more complex tasks and knowledge of various computer programs.
• Full professional proficiency: ability to speak, read, and write fluently and accurately on all levels pertinent to professional needs.
• High reasoning: ability to solve practical problems and deal with a variety of concrete variables in situations where there is only limited standardization.
• Ability to interpret a variety of instructions that may be provided in various forms.
• Demonstrated attention to detail.

• Customer service: respond promptly to customer inquiries and manage potentially difficult, unpredictable, or volatile customer situations while maintaining positive relationships.

PCI Pharma Services is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectionate or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status. At PCI, Equity and Inclusion are at the core of our company’s purpose:
Together, delivering life‑changing therapies. We are committed to cultivating an inclusive workplace by holding ourselves accountable to the highest standards of understanding, fairness, respect, and equal opportunity at every level. We envision a PCI community where everyone can belong and grow, and we strive to bring this vision to reality by continuously and intentionally assessing our people practices, policies and programs, marketing approach, and workplace culture.